Salary report · 2026 to date
Customer Service & Call Centre jobs in United States advertised a median of $43K a year in 2026 (middle half $35K–$61K), from 197 job postings on JobRipe. Figures come only from pay ranges employers published; estimates are never counted.
Number of postings by yearly midpoint. The first and last bands also hold the lowest and highest 5%.
Every row rests on at least 5 postings; groups with fewer are left out.
| Level | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Entry level | $36K – $51K | $40K | $19.40 | 14 |
| Mid level | $35K – $50K | $42K | $20.00 | 150 |
| Senior | $69K – $93K | $87K | $41.59 | 5 |
| Manager | $65K – $113K | $79K | $38.03 | 20 |
| Director | $198K – $222K | $221K | $106 | 7 |
| Workplace | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Remote | $34K – $58K | $42K |
JobRipe, "What Customer Service & Call Centre jobs pay in the United States, 2026", https://jobripe.com/salary-reports/2026/us/customer_service (23 October 2026).
Journalists and researchers are welcome to quote these figures with a link to this page. Questions about the data: support@jobripe.com
The median advertised pay is $43K a year (about $20.50 an hour), from 197 job postings on JobRipe that published a pay range between 12 May 2026 and 22 October 2026. Half of them fall between $35K and $61K.
One in ten postings advertised $91K a year or more; one in ten advertised $31K or less.
Median advertised pay is $42K for remote postings (120) and $45K for on-site ones (76). Remote and on-site roles also differ in seniority and employer, so this is not a like-for-like comparison.
| $20.15 |
| 120 |
| On-site | $38K – $63K | $45K | $21.57 | 76 |
| Company | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Nordstrom | $38K – $42K | $40K | $19.20 | 9 |
| Oscar Health | $42K – $43K | $42K | $20.25 | 8 |
| Gainwell Technologies | $35K – $41K | $41K | $19.50 | 8 |
| TJX | $31K – $35K | $31K | $15.00 | 7 |
| Internal Revenue Service | $86K – $93K | $88K | $42.45 | 5 |
| M&T Bank | $57K – $63K | $57K | $27.40 | 5 |
| Chubb | $46K – $52K | $50K | $24.00 | 5 |
| Company size | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Mid-size | $40K – $50K | $45K | $21.57 | 22 |
| Large | $38K – $57K | $43K | $20.50 | 49 |
| Enterprise | $66K – $91K | $84K | $40.55 | 11 |
| Industry | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Finance | $43K – $57K | $45K | $21.57 | 23 |
| Retail | $35K – $42K | $40K | $19.02 | 13 |
| Mobility | $32K – $55K | $37K | $17.69 | 8 |
| Health | $46K – $65K | $62K | $29.81 | 5 |
| Hardware | $51K – $94K | $61K | $29.50 | 5 |