Salary report · 2026 to date
Customer Success & Support jobs in United States advertised a median of $108K a year in 2026 (middle half $75K–$154K), from 716 job postings on JobRipe. Figures come only from pay ranges employers published; estimates are never counted.
Number of postings by yearly midpoint. The first and last bands also hold the lowest and highest 5%.
Every row rests on at least 5 postings; groups with fewer are left out.
| Level | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Entry level | $52K – $82K | $65K | $31.25 | 36 |
| Mid level | $61K – $108K | $81K | $39.00 | 300 |
| Senior | $91K – $138K | $106K | $51.08 | 56 |
| Staff/Principal | $163K – $210K | $191K | $91.83 | 9 |
| Manager | $108K – $173K | $138K | $66.12 | 288 |
| Director | $182K – $247K | $199K | $95.67 | 15 |
| Executive | $200K – $313K | $223K | $107 | 9 |
| Workplace | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Remote | $75K – $142K | $103K | $49.65 | 395 |
| On-site | $73K – $155K | $105K | $50.30 | 259 |
| Hybrid | $121K – $195K | $163K | $78.37 | 62 |
| City | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| San Francisco | $163K – $233K | $195K | $93.75 | 55 |
| New York | $121K – $193K | $157K | $75.24 | 45 |
| Chicago | $91K – $158K | $135K | $64.90 | 21 |
| Boston | $99K – $209K | $115K | $55.29 | 11 |
| Denver | $74K – $126K | $121K | $57.99 | 10 |
| Washington | $84K – $143K | $113K | $54.27 | 10 |
| San Mateo | $74K – $139K | $103K | $49.50 | 6 |
| Company | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Samsara | $103K – $135K | $120K | $57.90 | 22 |
| Harvey | $129K – $173K | $140K | $67.31 | 19 |
| Anthropic | $233K – $293K | $233K | $112 | 17 |
| Customs and Border Protection | $85K – $122K | $103K | $49.49 | 14 |
| Motorola Solutions | $66K – $84K | $78K | $37.73 | 14 |
| Jobgether | $95K – $140K | $101K | $48.65 | 13 |
| Robinhood | $64K – $77K | $65K | $31.30 | 13 |
| Ashby | $117K – $170K | $151K | $72.60 | 12 |
| Datadog | $100K – $126K | $106K | $50.96 | 11 |
| Veterans Health Administration | $82K – $126K | $103K | $49.49 | 9 |
| Trimble | $53K – $102K | $65K | $31.39 | 9 |
| OpenAI | $205K – $224K | $220K | $106 | 8 |
| MongoDB | $127K – $197K | $144K | $68.99 | 8 |
| Writer | $168K – $184K | $175K | $84.13 | 7 |
| Notion | $159K – $228K | $173K | $82.93 | 7 |
| Company size | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Small (under 50) | $123K – $178K | $130K | $62.50 | 19 |
| Mid-size | $105K – $179K | $153K | $73.49 | 107 |
| Large | $77K – $156K | $112K | $53.74 | 183 |
| Enterprise | $103K – $220K | $133K | $63.94 | 75 |
| Industry | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Ai | $167K – $233K | $195K | $93.75 | 55 |
| Hardware | $80K – $130K | $103K | $49.65 | 47 |
| Devtools | $121K – $173K | $141K | $67.60 | 35 |
| Fintech | $65K – $127K | $84K | $40.35 | 30 |
| Saas | $124K – $176K | $150K | $71.88 | 27 |
| Finance | $52K – $141K | $79K | $38.13 | 21 |
| Security | $144K – $188K | $179K | $86.27 | 15 |
| Enterprise | $109K – $177K | $149K | $71.78 | 10 |
| Health | $65K – $128K | $94K | $44.95 | 9 |
| Retail | $36K – $131K | $44K | $20.95 | 5 |
JobRipe, "What Customer Success & Support jobs pay in the United States, 2026", https://jobripe.com/salary-reports/2026/us/customer_success (23 October 2026).
Journalists and researchers are welcome to quote these figures with a link to this page. Questions about the data: support@jobripe.com
The median advertised pay is $108K a year (about $51.68 an hour), from 716 job postings on JobRipe that published a pay range between 15 January 2026 and 23 October 2026. Half of them fall between $75K and $154K.
One in ten postings advertised $198K a year or more; one in ten advertised $54K or less.
By median advertised pay, among cities with enough postings: San Francisco $195K; New York $157K; Chicago $135K; Denver $121K.
Median advertised pay is $103K for remote postings (395) and $105K for on-site ones (259). Remote and on-site roles also differ in seniority and employer, so this is not a like-for-like comparison.