Start the day excited to make a difference…end the day knowing you did. Come join our team.
Job Summary:
The position is responsible for registering, collecting payments, rooming, assisting the provider with care and treatment, discharging, and following-up with patients. The role accompanies patients and guests through the entire experience to maximize clinical excellence, reduce treatment times, and maximize the patient experience; before, during, and after the patient visit. The position is responsible for assisting the provider with front office and back office duties in the outpatient management of patients on a rotating basis. Acting as the patient advocate, the role has continuous contact with providers, patients, patient families/significant others, community agencies, and patient care staff and management.
Essential Functions & Responsibilities:
- Welcomes patients and guests to the Urgent Care facility, inquires the purpose and nature of the visit.
- Collects identification and payor related documentation, conducts patient registration, and performs point of service collection.
- Measures and collects patient data including temperature, pulse, oxygen saturation, respirations, blood pressure, height, weight, and, in indicated pediatric patients, length and head circumference.
- Conducts hearing and vision screenings. Communicates the data and results to the patient.
- Documents all data accurately into the patient medical record.
- Collects and documents, in the patient medical record, patient reason for visit and chief complaint, allergies, health history, and current medications for review by provider.
- Completes, when appropriate, standard operating procedures (convenience and clinical) to optimize patient comfort and throughput.
- Prepares patients for radiologic procedures. Performs X-rays following established procedures for patient care and safety
- Documents radiology procedures performed on the order/encounter form. Types and files reports as requested.
- Ensures images are transferred to radiology group.
- Prepares patients for examinations and procedures.
- Assists provider with patient care.
- At the direction and delegation of the provider, performs approved lab tests and diagnostic testing, prepares and administers designed medications (oral, subcutaneous, intradermal, intramuscular), instills eye drops, and applies topical medications.
- Organizes, schedules, completes, and communication primary care, specialist, and ancillary referrals to patients.
- Maintains patient care supplies and medications, and quality checks and assurances throughout the Urgent Care facility.
- Performs other duties as assigned.
Qualifications:
- High school Diploma or GED equivalent required.
- Completion of an accredited two-year program in Radiologic Technology or equivalent required.
- VA State Radiologic Technologist Licensure required.
- American Heart Association (BLS for Health Care Providers) required.
- Basic computer skills with Microsoft Office and email required.
- Health Care facility clinical experience required.
- Previous experience in phlebotomy, as a medical office assistant, or C.N.A or equivalent experience with an electronic health record.
- Knowledge of medical terminology, urgent care medical specialty, and/or EPIC, preferred.
MWHC will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status (EOE). We are also committed to equitable and transparent compensation practices and comply with all applicable pay transparency and pay equity laws.
Required
Physical Requirements: Constant (67-100% of workday) use of arms and hands; frequent (34-66% of workday) standing, walking, sitting; occasional (0-33% of workday) bending and squatting; ability to lift 35 lbs.; ability to push and pull up to 20 lbs.; auditory and visual skills to include color determination
Mental Requirements: Possesses critical thinking and analytical skills. Ability to multi-task. Ability to communicate effectively and collaborate with a multi-disciplinary team. Capacity to cope with difficult situations. Ability to tolerate irregular hours including evenings, nights, and weekends.
Environmental Requirements and Exposure Hazards: Risk of exposure to radiation and toxic chemicals. Potential for exposure to bloodborne pathogens; must be able to wear appropriate personal protective equipment.
For MRI Associates: Must complete MRI Associate screening and be approved to work in the MRI environment (Zones 3 & 4) at all times.
“It is the policy of Mary Washington Healthcare to provide reasonable accommodations to qualified individuals with a disability who are applicants for employment or Associates.”
Compensation Pay Range:
$31.81 - $44.53