Salary report · 2026 to date
Customer Success & Support jobs in United Kingdom advertised a median of £36K a year in 2026 (middle half £13K–£53K), from 81 job postings on JobRipe. Figures come only from pay ranges employers published; estimates are never counted.
Number of postings by yearly midpoint. The first and last bands also hold the lowest and highest 5%.
Every row rests on at least 5 postings; groups with fewer are left out.
| Level | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Mid level | £13K – £36K | £13K | £6.01 | 52 |
| Manager | £44K – £81K | £51K | £24.75 | 24 |
| Workplace | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Remote | £13K – £22K | £13K | £6.01 | 40 |
| On-site | £36K – £59K | £44K | £21.17 | 37 |
| City | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|
JobRipe, "What Customer Success & Support jobs pay in the United Kingdom, 2026", https://jobripe.com/salary-reports/2026/gb/customer_success (24 October 2026).
Journalists and researchers are welcome to quote these figures with a link to this page. Questions about the data: support@jobripe.com
The median advertised pay is £36K a year (about £17.10 an hour), from 81 job postings on JobRipe that published a pay range between 20 February 2026 and 23 October 2026. Half of them fall between £13K and £53K.
One in ten postings advertised £90K a year or more; one in ten advertised £13K or less.
Median advertised pay is £13K for remote postings (40) and £44K for on-site ones (37). Remote and on-site roles also differ in seniority and employer, so this is not a like-for-like comparison.
| London | £43K – £103K | £75K | £36.12 | 14 |
| Company | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Tower Trophies | £13K – £13K | £13K | £6.01 | 30 |
| Company size | Middle half (yearly) | Median | ≈ hourly | Postings |
|---|---|---|---|---|
| Small (under 50) | £43K – £50K | £46K | £22.31 | 5 |