We are a global team of innovators and pioneers dedicated to shaping the future of observability. At New Relic, we build an intelligent platform that empowers companies to thrive in an AI-first world by giving them unparalleled insight into their complex systems. As we continue to expand our global footprint, we're looking for passionate people to join our mission. If you're ready to help the world's best companies optimize their digital applications, we invite you to explore a career with us!
Your Opportunity
We seek a visionary and transformative Sales Leader to spearhead our North America sales strategy. This role will report directly to the Chief Revenue Officer and presents a unique opportunity to redefine the commercial and public sector landscape in one of our most vibrant and strategic regions. As SVP, Americas Sales, you will be at the forefront of driving substantial revenue growth, establishing strong strategic partnerships with top tier customers, and cultivating a culture of excellence and empowerment within your team.
Your responsibilities will encompass leading all facets of the sales organization across the US, Canada, and Latin America. You will focus on revenue and customer growth, recruiting and nurturing a diverse team, and implementing scalable value based sales motions to serve New Relic's clients. The ideal candidate will possess exceptional experience in driving SaaS product adoption and sales growth, particularly within enterprise accounts exceeding 1,000 employees, and a profound understanding of selling cloud based solutions through consumption models.
What You'll Do
- Craft and implement a North America sales strategy that aligns with New Relic’s brand and ambitious revenue objectives.
- Establish and maintain top-level executive relationships with strategic accounts (including CIO, CTO and other key CXO), driving new opportunities.
- Consistently exceed regional sales goals quarter over quarter, focusing on increasing consumption among existing customers and acquiring new business.
- Develop, execute, and lead cross functional strategies to optimize revenue, consumption, and adoption.
- Motivate a solid cadence of driving forecast accuracy
- Recruit, mentor, and develop a high performing leadership team to drive sustainable growth.
- Coach VP leaders and Front Line Managers, enhancing executive engagement and sales capabilities, while improving scalability, efficiency, and effectiveness across the sales team.
- Instill a robust operational rhythm implementing consistent MEDDPPIC and CoM methodologies.
This Role Requires
- 15+ years of experience as a sales leader with demonstrated expertise in building, coaching, and leading diverse and high performing sales teams.
- Extensive experience as a sales leader within the enterprise software, B2B SaaS, cloud, or observability industry, with a substantial portion spent leading multi-country teams within the Americas.
- Proven track record of sequencing expansion across distinct regions. Understanding of localized compliance, buying cultures, and language dependencies.
- Partner closely with Customer Advocacy Leaders (SC, SAs, TSMs) to ensure seamless pre-to-post-sales execution and post-onboarding consumption expansion.
- Proven ability to scale complex sales organizations, drive organizational transformation, and consistently meet or exceed high-growth revenue targets.
- Exceptional communication skills, capable of leading, inspiring, and managing change in a dynamic, global environment.
- Proficiency in developing sales forecasting mechanisms to ensure accuracy and reliability.
- High integrity, accountability, and results-driven focus. Must be inspiring, motivating, capable of building trusted relationships, and a strong negotiator capable of finding mutually beneficial solutions.
- Strong business acumen and executive presence.
- Bachelor's degree in Business, Sales, Marketing or a related discipline, or equivalent experience.
Bonus Points If You Have
- Direct experience in the Observability industry.
- Experience driving a high velocity inside sales team as part of strategy in mid market
- MBA
Please note that visa sponsorship is not available for this position.
#LI-TK1 #LI-Remote
The pay range below represents a reasonable estimate of the on target earnings (salary plus target sales incentives) for the listed position. This role is eligible for a commission plan (as defined in the sales incentive plan document). Pay within this range varies by work location and may also depend on job-related factors such as an applicant’s skills, qualifications, and experience.
New Relic provides a variety of benefits for this role, including healthcare, dental, vision, parental leave and planning, mental health benefits, a 401(k) plan and match, flex time-off, 11 paid holidays, volunteer time off, and other competitive benefits designed to improve the lives of our employees.
Estimated On-Target Earnings Range
$580,000—$724,000 USD
Fostering a diverse, welcoming and inclusive environment is important to us. We work hard to make everyone feel comfortable bringing their best, most authentic selves to work every day. We celebrate our talented Relics’ different backgrounds and abilities, and recognize the different paths they took to reach us – including nontraditional ones. Their experiences and perspectives inspire us to make our products and company the best they can be. We’re looking for people who feel connected to our mission and values, not just candidates who check off all the boxes.
If you require a reasonable accommodation to complete any part of the application or recruiting process, please reach out to resume@newrelic.com.
We believe in empowering all Relics to achieve professional and business success through a flexible workforce model. This model allows us to work in a variety of workplaces that best support our success, including fully office-based, fully remote, or hybrid.
Our hiring process
In compliance with applicable law, all persons hired will be required to verify identity and eligibility to work and to complete employment eligibility verification. Note: Our stewardship of the data of thousands of customers means that a criminal background check is required to join New Relic.
We will consider qualified applicants with arrest and conviction records based on individual circumstances and in accordance with applicable law including, but not limited to, the San Francisco Fair Chance Ordinance.
Headhunters and recruitment agencies may not submit resumes/CVs through this website or directly to managers. New Relic does not accept unsolicited headhunter and agency resumes, and will not pay fees to any third-party agency or company that does not have a signed agreement with New Relic.
New Relic develops and distributes encryption software and technology that complies with U.S. export controls and licensing requirements. Certain New Relic roles require candidates to pass an export compliance assessment as a condition of employment in any global location. If relevant, we will provide more information later in the application process.
Candidates are evaluated based on qualifications, regardless of race, religion, ethnicity, national origin, sex, sexual orientation, gender expression or identity, age, disability, neurodiversity, veteran or marital status, political viewpoint, or other legally protected characteristics.
Review our Applicant Privacy Notice at https://newrelic.com/termsandconditions/applicant-privacy-policy