Solution Architect for digital product provisioning and mediation

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The Position

Job description

The Solution Architect for digital product provisioning and mediation designs business-driven, standards-based, and future-ready E2E solutions. In this role, you will design solutions that meet product requirements, business priorities, and enterprise standards while managing non-functional requirements and evolving the architecture throughout the product life cycle. By solving complex technical problems, defining reference architectures, and aligning with the broader architecture community for governance, you will ensure robust implementations that deliver enhanced value to the organization. This is an hands-on solution architecture role

Description of the area

Job Responsibilities

• Main responsibility: Owns all technical matters related to usage mediation (convergent mediation by DigitalRoute) and the provisioning of digital products (automatic tenant creation) in accordance to defined commercial models. Including all the integration across systems that support the end to end data flow 

• Scope: Primary point of contact on all matters concerning mediation and digital product provisioning. Designs solutions that meet requirements, business priorities, and enterprise standards. Manages Non-Functional Requirements (NFR). Documents and evolves the architecture and ensures alignment with RDT architecture and governance. 

• Accountability: Solves complex problems, taking a new perspective on existing solutions and exercising judgment based on the analysis of multiple sources of information. Maintains the vision, roadmap, and current landscape for the assigned solution. Assesses and consults on impacts and dependencies of initiatives on capabilities, risk, and the application landscape. 

• External partners: You will serve as the primary operational guide for external vendors, ensuring all delivery work aligns with our internal standards, project timelines, and quality expectations. You communicate requirements clearly, and offer ongoing technical and procedural direction. While external teams execute the hands-on deliverables, you will monitor progress, unblock challenges

• Stakeholder Management: Explains difficult or sensitive technical information and works collaboratively to build consensus among product teams, business stakeholders, and technical peers. Drive all discussions with digital product teams to ensure adoption of commercial backoffice standards and processes

• Impact/Strategy: Develops and maintains the product's technology roadmap. Provides technical oversight, guidance, and consultation for digital product teams. Identifies opportunities to enhance value and business processes, improves existing solutions, manages technical debt, and researches, evaluates, pilots, and drives the adoption of new technologies.

• Support and operations: You drive operational excellence by performing root-cause analysis on end-to-end production issues. Serve as a key escalation point to troubleshoot complex operational failures and establish preventative measures that maintain high system reliability and timely output. 

Qualifications

• Possess a Bachelor’s degree in Computer Science, Information Technology, or a closely related technical field.

• Proven Experience in at least one of the main job capabilities Provisioning or Usage Mediation

• Good experience with System Integration Technologies and common Integration Design Pattern (MuleSoft and SAPCPI / SAP IS preferred).

• Understanding of basic integration patterns (APIs, event driven, etc) and good foundation in information and security architecture.

• Knowledge of Convergent Mediation (by digital Route) is nice to have with a clear expectation to grow and learn the technology.

• Ability to work effectively in a complex, integrated system landscape.

• Strong analytical and problem-solving skills. 

• Able to collaborate with cross-functional teams to support, design or write functional specifications to ensure correct implementation of end to end / cross application features independently. 

• Use your expertise in Agile methods like SAFe and Scrum, along with excellent interpersonal skills, to work seamlessly with local, nearshore and offshore teams.

Education / Experience

• Experience designing solutions for convergent mediation or product provisioning, with familiarity across enterprise ERP landscapes considered an added advantage 

• Proven track record of maintaining solution roadmaps, assessing technology trends, and conducting vendor assessments.

• Experience documenting and evolving architecture throughout the product lifecycle and aligning with enterprise architecture governance.

Technical Skills

• Enterprise integration software and tools 

• Hands-on exposure to programming languages, ideally JavaScript or Python. 

• Expertise in managing Non-Functional Requirements (NFRs) and establishing reference architectures and patterns.

Additional Qualifications

• Strong analytical and problem-solving skills, with the ability to challenge existing solutions and bring fresh perspectives.

• Excellent communication skills, capable of explaining difficult or sensitive information and working to build consensus among diverse teams

• Learner and curious with willingness to take ownership of topics and conclude with solutions. This person will own issues end-to-end, ensuring they are fixed or that a well-defined solution is assigned to another team

• It’s valuable to have knowledge of AI, including agent creation, logic building, and using AI to streamline day-to-day tasks and improve productivity. 

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Who we are

A healthier future drives us to innovate. Together, more than 100’000 employees across the globe are dedicated to advance science, ensuring everyone has access to healthcare today and for generations to come. Our efforts result in more than 26 million people treated with our medicines and over 30 billion tests conducted using our Diagnostics products. We empower each other to explore new possibilities, foster creativity, and keep our ambitions high, so we can deliver life-changing healthcare solutions that make a global impact.

Let’s build a healthier future, together.

Roche is an Equal Opportunity Employer.