Manager, Business Compliance - Controls Audit

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.As the nation's leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose-driven colleagues - caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate. And we do it all with heart, each and every day.Position Summary

The Compliance Execution Team plays a critical role in ensuring Service Operations meet all audit and regulatory requirements. This includes oversight of Sarbanes-Oxley (SOX) and SOC 1 & 2 controls to ensure completeness and accuracy. Our approach centers on a deep understanding of applicable controls and SOX standards. In this role, you will collaborate closely with business partners to review and support their control processes. You'll also provide guidance during market conduct exams, helping teams determine what documentation is appropriate to submit. By partnering across Commercial Business areas, we proactively identify, remediate, and prevent potential compliance risks-strengthening our overall governance and accountability.

Position Summary:

• Identify, remediate and prevent any potential areas of non-compliance
• Collaborate effectively across various business areas to strengthen processes and ensure regulatory and internal compliance
• Support the business on the SOX 302 attestation process.
• Work closely with business areas and SOX Auditors on developing controls and ensuring that the walk throughs are appropriate.
• Create, develop, and analyze report results, identify and resolve differences

• Develop and maintain process documentation including narratives, flowcharts, and risk/control matrices.
• Collaborate with control owners to ensure proper documentation and remediation of deficiencies.
• Assist in the development of annual risk assessments.
• Summarize test results and communicate findings to stakeholders.
• Monitor remediation efforts and perform re-testing as needed.

Required Qualifications

Required Skills:

• Minimum of 5 years' experience in a regulatory compliance position or Internal Audit experience in a relevant business area, preferably within Service Operations
• Have a clear understanding of controls and how these can be demonstrated into the various business functions.
• Excellent analytical and problem-solving abilities
• Effective communication and interpersonal skills
• Ability to work independently and manage multiple priorities
• Detail-oriented with a high level of integrity and professionalism
• Demonstrated project management skills
• Intermediate - Advanced knowledge of Microsoft Word, Excel and PowerPoint
• Experience in analyzing report data; problem solving to ensure accuracy
• Works well within a team

Preferred Qualifications

BACKGROUND/EXPERIENCE desired:

Successful candidate must have an understanding of the healthcare industry, in-depth knowledge of Aetna's products, services and business units. They must have familiarity with the regulatory environment in which Aetna operates and possess excellent communication skills (both written and oral). Ability to effectively collaborate with different audiences is preferred. Independently collects facts and utilizes strong analytical capabilities to recommend appropriate actions on complex matters and effectively communicates status and results in a concise and timely manner. Must be able to effectively prioritize and review the status of assigned work to track progress and manage towards business objectives and compliance due dates.We support a hybrid work environment. If selected and you live near a suitable work location, you may be expected to comply with the hybrid work policy. Under the policy, all hires for in-scope populations should be placed into a hybrid or office-based location, working onsite three days a week.

Aetna Service Operations office/hub locations will be discussed with the selected candidate.Education

The candidate should have a college degree or equivalent work experience Anticipated Weekly Hours
40Time Type
Full timePay Range

The typical pay range for this role is:$54,300.00 - $159,120.00This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.Great benefits for great peopleWe take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefitsWe anticipate the application window for this opening will close on: 10/20/2025Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.