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Job Description:
Summary
The Quality Control and Inventory Manager internally titled, Logistics Manager is responsible to manage all activities associated with the efficient operation of accounts. This includes P&L responsibility, ensuring customer satisfaction, compliance, employee relations and safety.
- Pay Type: Exempt / Salary paid Twice Per Month
- Salary: $80,000 to $85,000 based on experience in addition to a annual 10% bonus eligibility
- Schedule: Monday through Friday from 6:00 AM to 4:30 PM with flexibility to work additional hours or days if needed to support business needs
When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.
Here are a few of the many benefits when working with us:
- Medical, Dental, Vision Benefits start at 30 Days
- 401 (K) Savings Plan with a company match
- Discounted employee stock purchase options
- Quality employee discounts that actually save you money on tools, cars, appliances, travel and more
- All major holidays paid and Paid time off within your first year
- Up to 12 weeks paid
To be considered, candidates must have experience with:
- Leading quality operations within a warehouse, distribution, manufacturing, or supply chain environment
- Managing and developing teams of Quality Associates, Inspectors, or Quality Technicians
- Conducting root cause analysis and implementing corrective and preventive actions (CAPA)
- Serving as the primary point of contact for customer quality concerns, audits, and issue resolution
- Presenting quality findings and recommendations to customers and senior leadership
- Driving continuous improvement initiatives and process enhancements
- Influencing cross-functional stakeholders and confidently navigating difficult quality-related discussions
- Utilizing quality metrics, trend analysis, and reporting to drive operational performance
- Document control
We are seeking an experienced Quality Manager to lead quality operations within a 136,000-square-foot distribution and kitting facility supporting complex commercial products. This role is responsible for managing and developing a team of eight Quality Associates while driving quality excellence, compliance, continuous improvement, and customer satisfaction across the operation. The Quality Manager will serve as the primary point of contact for customer quality matters, leading root cause investigations, corrective and preventive actions (CAPA), customer audits, and resolution of quality concerns. The ideal candidate possesses strong leadership presence, exceptional communication skills, and the confidence to challenge assumptions, influence stakeholders, and advocate for data-driven decisions in customer-facing environments. Success in this role requires a proven background in quality management systems, operational auditing, process improvement, and building high-performing teams within warehouse, manufacturing, distribution, or supply chain operations.
Essential Functions
- Manage the performance of salaried employees as well as hourly paid employees under his/her responsibility, resolve performance issues, and ensure compliance with policies and procedures.
- Collaborate with senior management and customers to determine their needs and expectations and operate the account to meet those demands.
- Be responsible for the payroll of employees.
- Analyze weekly and monthly P&L statement to determine account profitability, and provide financial data and weekly operations report to senior management.
- Be responsible for accounts payable, vendor quotes for purchased materials, and customer invoicing.
- Hold Safety & Security meetings, provide safety training and ensure compliance with safety regulations.
Additional Responsibilities
- Performs other duties as assigned.
- Must be available to work on a flexible schedule on the various work shifts
Skills and Abilities
- Builds and manages effective teams
- Strong leadership and motivating skills
- Strong verbal and written communication skills
- Bilingual, English and French (for Quebec locations only)
- Effective interpersonal skills
- Excellent interpersonal skills within a diverse team environment
- Demonstrates problem solving skills
- Demonstrates analytical skills
- Excellent organizational skills
- Ability to prioritize, structure and schedule tasks to maximize effort and meet deadlines
- Must be computer literate and able to use the Microsoft Office Suite (Excel & Word required)
- Excellent knowledge of Transportation and/or Warehouse Logistics operations advanced required
- Excellent knowledge of safety and security requirements advanced required
Qualifications
- H.S. diploma/GED required
- Bachelor's degree in Business, Logistics, Supply Chain preferred
- Three (3) years or more relevant experience in supply chain, logistics, warehouse or industry related field required
- Two (2) years or more managing and leading direct reports required
- Excellent knowledge of Transportation and/or Warehouse Logistics operations. advanced required
- Excellent knowledge of safety and security requirements. advanced required
DOT Regulated
No
Customer Logistics Manager: Chance- Ryder. 116. Leaders in Logistics - YouTube
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Job Category
Logistics
Our Culture & Commitment:
At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.
Your Voice. Your Success. The Future We Build Together.
Compensation Information:
The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:
Pay Type:
Salaried
Minimum Pay Range:
80000
Maximum Pay Range:
85000
Benefits Information:
For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.
Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.
All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.
Important Note:
Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned.
Security Notice for Applicants:
Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire. During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.
Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.
Current Employees:
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