Warehouse Automation Software Maintenance Manager

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Job Description:

We are immediately hiring a Warehouse Automation Software Maintenance Manager in Warren, OH for our Supply Chain Solutions division. Apply here today to speak with a Recruiter about the position and perks of joining our Ryder Ever Better Team.

• Pay Type: Exempt / Salary paid Twice Per Month

• Annual Salary Pay: $100K

• Schedule: Monday - Friday days; Must be flexible to work other shifts as needed.

• Relocation Assistance will be considered

When Fortune 500 businesses and new startups need supply chain solutions, they look to our industry-leading logistics experts. At Ryder, there is more to being a supply chain professional than working on some of the nation’s biggest brands. We make sure you are also getting the diverse experience, advancement opportunities, all from an industry-leading Fortune 500 company.

Here are a few of the many benefits when working with us:

• Medical, Dental, Vision Benefits start at 30 Days

• 401 (K) Savings Plan with a company match

• Discounted employee stock purchase options

• Quality employee discounts that actually save you money on tools, cars, appliances, travel and more

• All major holidays paid and Paid time off within your first year

• Up to 12 weeks paid maternity leave

Summary

The Warehouse Automation Software Maintenance Manager is responsible for the management and execution of a comprehensive maintenance program for their assigned business unit for both automation and facilities.  This position ensures that the business’ key maintenance objectives, plans and strategies are effectively communicated and implemented within their respective business unit.  This role will oversee hourly maintenance employees and will function as a subject matter expert and lead the
performance, reliability, and continuous improvement of autonomous vehicle
systems (AGVs/LGVs) in a highly automated distribution center.

Essential Functions

• Works to implement strategies key to business, customer and site performance measurement developed by leadership in conjunction with onsite CI processes. Monitor AGV software platforms and integrations with WES/WCS systems for optimized vehicle traffic and task efficiency.
• Manage day-to-day performance and health of AGV/LGV systems including uptime, fault response, and battery diagnostics. Ensure all equipment and automation is at solution up time. Basic cost tracking of spare parts and vendor costs.
• Manage performance of direct reports to include LGV Technicians and LGV Fault Chasers (also referred to as “Wranglers”). Track/minimize staff OT.
• Must complete basic planning for PMs and typical repair projects for a specific site/sites. This includes day-to-day troubleshooting and repair, as well as identifying and driving continuous improvement initiatives and fostering accountability.
• Assist in the Implementation of business maintenance programs. Assist in directing the maintenance activities including policy compliance, marketing and sales support. This includes the monitoring of KPI’s that has been set up previously, MTF, vendor response, along with other critical items needed to support optimal automation performance. Lead the calibration and alignment of AGV systems (e.g., LIDAR, encoders, navigation sensors, drive units). Generate and present detailed equipment health reports, downtime trends, and maintenance KPIs.
• Manage teams internally to ensure the best result at the most cost-effective solution. Conduct root cause analysis (RCA) on recurring faults or systemic issues; implement corrective and preventive actions.
• Adhere to maintenance strategies.
• Perform and manage preventative maintenance functions of team on lower, to mid complexity automated sites.

Additional Responsibilities

• Perform other duties as requested.

Skills and Abilities

• Ability to create and maintain professional relationships within all levels of the organization (peers, work groups, customers, supervisors)., Required
• Able to manage multiple internal/external customers through their team to achieve required timelines., Required
• Demonstrated ability to read, analyze, and interpret operation manuals, operating and maintenance instructions, blueprints, etc., Required
• Must be a critical problem solver and know how to escalate issues outside the 4 walls., Required

Qualifications

• H.S. Diploma/GED, Required
• Bachelor's degree in business, Logistics, Engineering, or related field., Preferred
• 3 years or more in maintenance management experience while supervising others, Required
• 5 years or more in automation/mechanical maintenance, Required
• Electrical (including high voltage systems) and mechanical equipment, conveyance systems and warehouse automation. Advanced, Required
• Background in managing vendors. Advanced, Required
• Experience using and in trouble-shooting automation control issues using
  Warehouse Control Systems (WCS) or Warehouse Execution Systems (WES) or advanced PLC troubleshooting. Advanced, Required
• Experience maintaining spare parts inventories and Preventive Maintenance schedules using a Computerized Maintenance Management System (CMMS). Advanced, Required
• Basic proficiency in MS Excel and maintenance software. Beginner, Required

Travel

0-10%

Apply Here With Ryder Today

We want YOU to join our family made up of Proud Women and Men in Logistics who work alongside Military Reserve and Veterans we hire every day!

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Job Category

Logistics

Our Culture & Commitment:

At Ryder, you’re trusted to make an impact—while enjoying room to grow and having a voice that’s heard. Our culture is built on respect, collaboration, and shared pride in doing great work rooted in innovation and safety.

Your Voice. Your Success. The Future We Build Together.

Compensation Information:

The compensation offered to a candidate may be influenced by a variety of factors, including the candidate’s relevant experience; education, including relevant degrees or certifications; work location; market data/ranges; internal equity; internal salary ranges; etc. The position may also be eligible to receive an annual bonus, commission, and/or long-term incentive plan based on the level and/or type. Compensation ranges for the position are below:

Pay Type:

Salaried

Minimum Pay Range:

$100000

Maximum Pay Range:

$100000

Benefits Information:

For all Full-time positions only: Ryder offers comprehensive health and welfare benefits, to include medical, prescription, dental, vision, life insurance and disability insurance options, as well as paid time off for vacation, illness, bereavement, family and parental leave, and a tax-advantaged 401(k) retirement savings plan.

Ryder is proud to be an Equal Opportunity Employer and Drug Free workplace.

All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

Important Note:

Some positions require additional screening that may include employment and education verification; motor vehicle records check and a road test; and/or badging or background requirements of the customer to which you are assigned. 

Security Notice for Applicants:

Ryder will only communicate with an applicant directly from a [@ryder.com] email address and will never conduct an interview online through a chat type forum, messaging app (such as WhatsApp or Telegram), or via an online questionnaire.  During an interview, Ryder will never ask for any form of payment or banking details and will never solicit personal information outside of the formal submitted application through www.ryder.com/careers.

Should you have any questions regarding the application process or to verify the legitimacy of an interview or Ryder representative, please contact Ryder at careers@ryder.com or 800-793-3754.

Current Employees:

If you are a current employee at Ryder, please click here to log in to Workday to apply using the internal application process.

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