The Vendor Manager (Vendor Recruiter) is responsible for collaborating with Production and Sales teams on vendor pool management, vendor recruitment, certification process, as well as maximizing certified vendor usage.
Act as point-of-contact for relevant Production departments and Sales teams to plan proactive resourcing needs and update on progress as required
Monitor vendor usage and quality performance of the linguistic pool to assess replacement needs
Provide on-the-job support to the Vendor Management team
Be knowledgeable in and maintain up-to-date knowledge of the localization industry, including market conditions, trends and competitive rates
Be knowledgeable in the needs and requirements of both the external industry and internal Production teams
Respond to the vendor needs of the Production teams by searching for and recommending the appropriate vendor profiles or launching recruitment
Confidently use translation directories and sourcing tools
Take the lead in proactively recruiting new resources for different types of services, to expand the company’s database of external vendors
Test recruited vendors according to specialized skill sets, following the company’s testing and onboarding documented process and using the required platforms
Negotiate preferred rates with onboarded vendors according to company, department and project needs
Proactively suggest rate negotiation strategies to Production
Promote newly recruited and tested vendors to the appropriate Production teams for use on live projects and to Internal Linguist teams for training opportunities
Establish and maintain excellent relationships with contract vendors, Production staff and internal teams globally
Strategize with the direct manager to find viable means of making processes more efficient
Proactively seek out opportunities and attend trade shows, conferences, or industry events
Research and understand all industries that TransPerfect markets to, including industry leaders, current events and any other pertinent data
Assist in new hire trainings for the Vendor Management team
Complete any other tasks that are deemed appropriate for the role and assigned by the manager/supervisor