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Provide specific expertise to follow, oversight, explain, present, mobilize and other support activities to Operations Delivery and Strategy areas such as Finance, Billing, Business Performance MI and metrics, Risk, HR, Framework, Governance, Documentation, Communication, as well as support the Head of the region with specific ad-hoc requirements. Ensure Business Service Governance is supported and executed properly Excellent understanding of the project lifecycle Networking developer: Excellent relationship management and influencing skills based on leadership at different levels of Seniority within our organization. Strong financial, accounting, and administration experience supported by management capabilities to planning, organizing and distribute complex information. Skilled to challenge and explain results. Communication - the ability to communicate complex issues concisely in English. Able to produce, interpret and challenge performance reporting Willing and able to analyze complex issues and identify / assess the long-term, strategic implications for the Bank and its customers. Knowledge of English, ability to communicate in a written and spoken way. Use of English at business level - mandatory (at least 5 years) Financial, Planning and administrative background (at least 5 years) People manager and broad experience in managing teams of different work streams Examples of the delivery of on time and on budget projects that achieve business case stated outcomes - a driver with bias towards delivery at pace and controlling project outcomes In depth experience of working in a banking environment and changing projects Stakeholder management experience, especially impactful communication, influencing and running project governance implementation, change management and benefits realization Implementation, change management and benefits realization Working across cultures and in matrixed organizational structures