Careers that change lives start here. Medtronic is a global leader in healthcare technology with a Mission to alleviate pain, restore health, and extend life. Our 95,000 employees work across more than 150 countries to put patients first — developing innovative medical technologies that improve the lives of 72+ million patients each year. Your unique talents will help shape the future of healthcare while building a career grounded in purpose, growth, and impact.
A Day in the LifeResponsibilities may include the following:
- Lead training workstreams for Pricing & Contracting transformation and system implementation projects.
- Develop and maintain training materials including instructor-led presentations, job aids, quick reference guides, FAQs, playbooks, videos, and self-paced learning resources.
- Translate complex business processes and system functionality into clear, user-friendly training content.
- Deliver engaging virtual training sessions, demonstrations, workshops, and role-based learning experiences.
- Partner with Product Owners, SMEs, IT teams, and business stakeholders to assess training needs and ensure readiness for system and process changes.
- Support user acceptance testing (UAT), deployment readiness, launch activities, and post-implementation support.
- Gather learner feedback and adoption metrics to continuously improve training effectiveness and user experience.
- Manage training project plans, timelines, risks, dependencies, and deliverables across multiple initiatives.
- Maintain training content libraries and ensure materials remain current with evolving business processes and technology enhancements.
- Leverage approved AI and productivity tools to improve training development efficiency, content management, and knowledge sharing.
Required knowledge and experience:
- Bachelor’s degree in Education, Instructional Design, Organizational Development, Business, Communications, or a related field, or equivalent experience.
- Fluent English required
- Experience developing and delivering training programs for technology implementations, process improvements, or business transformation initiatives.
- Strong instructional design skills with the ability to create clear, engaging, and role-based learning materials.
- Experience facilitating virtual instructor-led training and supporting end-user adoption of systems and processes.
- Ability to translate complex technical and business concepts into practical, user-focused training content.
- Strong project management, organization, and stakeholder management skills.
- Excellent written and verbal communication skills with the ability to engage both technical and non-technical audiences.
- Experience using Microsoft 365 applications, including PowerPoint, Teams, Word, and SharePoint.
- Ability to work independently in a fast-paced environment while managing multiple priorities and deadlines.
- Experience in Pricing & Contracting, Commercial Operations, CPQ, CLM, Salesforce, Conga, or related business functions is advantageous
- Experience supporting large-scale transformation, change management, system implementations, or Agile project delivery is advantageous
- Familiarity with adult learning principles, training needs analysis, learning evaluation, and deployment readiness activities is advantageous
- Experience with virtual facilitation tools and content development software such as Camtasia, Snagit, or similar technologies is advantageous
- Experience leveraging AI tools to streamline content creation, learning support, and training operations is advantageous
Physical Job Requirements
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position.
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Apply only through official Medtronic channels. All legitimate Medtronic recruiting communications come from approved Medtronic platforms and official @medtronic.com email addresses.
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If you have any questions, concerns regarding the authenticity of a communication alleged to have been made by or on behalf of Medtronic, please contact us immediately at AskHR@medtronic.com.
Benefits & CompensationMedtronic offers a competitive Salary and flexible Benefits Package
A commitment to our employees lives at the core of our values. We recognize their contributions. They share in the success they help to create. We offer a wide range of benefits, resources, and competitive compensation plans designed to support you at every career and life stage.
This position is eligible for a short-term incentive called the Medtronic Incentive Plan (MIP).