Job Title
Technical Consultant - Patient Monitoring (Field: Central/Northeast Pennsylvania)
Job Description
Allow your passion for improving lives to shine in this role where you’ll be responsible for customer relationship management through the effective application of technical knowledge to install/implement, service, test, and troubleshoot complex solutions on IT networks to ensure a high quality of service in delivering real time patient data requirements.
Your role:
- Independently lead and execute complex system installations, upgrades, and implementations across patient monitoring and IT infrastructure environments, ensuring reliable performance and high-quality delivery. Provide hands-on expertise in troubleshooting, validation, and system optimization to maintain operational continuity.
- Serve as the primary technical authority for system architecture, networking decisions, configuration validation, and risk management. Diagnose and resolve complex system and performance issues using advanced troubleshooting techniques and structured problem-solving approaches.
- Engage customers as a trusted advisor to understand technical environments, workflows, and operational challenges. Lead technical discussions and deliver tailored recommendations that align solutions with clinical, business, and strategic objectives.
- Own configuration management, version control, and system validation while developing and promoting standardized methodologies and best practices. Ensure consistency, scalability, and compliance while contributing to continuous improvement and organizational knowledge sharing.
- Collaborate cross-functionally with sales, clinical, service, and project teams while mentoring junior consultants to build technical capability and consistency. Represent the organization professionally, strengthening customer relationships and supporting long-term success and growth.
You're the right fit if:
- You’ve acquired 5+ years of professional working experience in IT services or related technical environments. Experience working in a hospital or clinical IT environment required; experience with patient monitoring, telemetry units, ventilators, and defibrillators highly preferred.
- Your skills include advanced knowledge of computer networking, system integration, and technical troubleshooting in a healthcare IT environment. Active Cisco Certified Network Associate (CCNA) certification required; higher-level Cisco certifications (e.g., CCNP) are also acceptable.
- You have an associate degree in computer science, biomedical, engineering, or related field of study, or equivalent combination of education and above listed experience. Bachelor’s degree preferred.
- You must be able to successfully perform the following minimum Physical, Cognitive and Environmental job requirements with or without accommodation for this Field Service position. You must be able to:
- Travel for business. Approximately 75% travel across the specified geography is required. The average driving time is 1-4 hours daily. Occasional overnight stays and travel by air and/or train may be required.
- Work in an office/home office and/or remote setting, as well as in a hospital/healthcare environment; adhere to requirements and comply with vendor credentialing.
- Work flexible hours (based on business needs to include non-standard work hours, overtime, weekends, and on-call rotations).
- Wear all required personal protective equipment.
- You’re a technically strong and independent professional with a consultative approach to translating complex solutions, paired with strong communication, organizational rigor, and leadership skills that enable you to manage risk, influence others, and contribute to a collaborative, high-performing team environment.
How we work together
We believe that we are better together than apart. For our office-based teams, this means working in-person at least 3 days per week. Onsite roles require full-time presence in the company’s facilities. Field roles are most effectively done outside of the company’s main facilities, generally at the customers’ or suppliers’ locations.
This is a field role.
About Philips
We are a health technology company. We built our entire company around the belief that every human matters, and we won't stop until everybody everywhere has access to the quality healthcare that we all deserve. Do the work of your life to help improve the lives of others.
Philips Transparency Details
The hourly pay range for this position in PA is $35.00 to $54.00, plus overtime eligible.
This role may also includes field service incentive bonus plans, on-call pay, company fleet/car, training, and advancement opportunities. The actual base pay offered may vary depending on multiple factors including, job-related knowledge/skills, experience, business needs, geographical location, and internal equity.
In addition, other compensation, such as an annual incentive plan, field service incentive bonus, sales commission or long-term incentives may be offered. Employees are eligible to participate in our comprehensive Philips Total Rewards benefits program, which includes a generous PTO, 401k (up to 7% match), HSA (with company contribution), stock purchase plan, education reimbursement and much more. Details about our benefits can be found here.
At Philips, it is not typical for an individual to be hired at or near the top end of the range for their role and compensation decisions are dependent upon the facts and circumstances of each case.
Additional Information
US work authorization is a precondition of employment. The company will not consider candidates who require sponsorship for a work-authorized visa, now or in the future.
Company relocation benefits will not be provided for this position. For this position, you must reside in Northeast or Central Pennsylvania, USA.
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This requisition is expected to stay active for 45 days but may close earlier if a successful candidate is selected or business necessity dictates. Interested candidates are encouraged to apply as soon as possible to ensure consideration.
Philips is an Equal Employment and Opportunity Employer including Disability/Vets and maintains a drug-free workplace.