Talent Acquisition Manager

About Four Seasons:

Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.         

At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.

About the location:

Find your "pura vida", where adventure and relaxation meet. An unspoiled world of eco-luxury welcomes each guest to Latin America’s ultimate coastal retreat, offering unparalleled access to nature, adventure and relaxation. Central America’s exclusive Forbes Travel Guide Five-Star resort for six consecutive years, Four Seasons Resort Peninsula Papagayo, Costa Rica is the utmost location for adventure travellers, wellness seekers, culinary explorers, and cultural globetrotters. With customized itineraries for families and couples alike, we can’t wait for you to experience “Pura Vida” at Peninsula Papagayo.

Elevate your Craft

The Talent Acquisition Manager will look for and hire top talents, develop recruitment networks, bring brand awareness to attract future talent, and set a consistent manning flow and advanced manning plan Together with People & Culture team, the Talent Acquisition manager will implement practice, policy and procedures to support the development of high performing teams. The ultimate goal of all employee is to deliver excellent guest experience to our guests..

  

Essential Functions   

• Develop creative approaches to support the Talent Acquisition Roadmap in identifying and attracting qualified, diverse, active and passive candidates for open positions and future opportunities; 
• Identify and leverage the right internal/external systems and tools for referral generation, internet sourcing, multi-media advertising, social media, job fairs, university fairs, networking, community involvement/partnerships and third-party assistance;
• Builds appropriate and meaningful relationships with University and Colleges;  
• Oversee full lifecycle recruiting of top tier candidates including: sourcing, screening, interviewing, providing feedback/recommendations, and assisting the candidate through offer negotiations and acceptance;
• Lead Recruiter for Critical & Confidential leadership positions;  
• Leverage Workday to maintain accurate and well-ordered documentation on candidate pipelines and recruiting activities;
• Ensure outstanding candidate experiences throughout the interview, offer, and onboarding process;
• Learn from others: continually gather feedback from candidates and our interviewing team (including surveys and conversations) to iterate and improve;
• Partner and build strong relationships with business and HR leadership, hiring managers and talent acquisition team to determine business staffing needs and then develop and implement cost effective recruitment plans that minimize time-to-fill, optimize fit and retention and place top-quality, diverse candidates in open positions;
• Review team performance and coaches weekly to ensure we are hitting all key talent acquisition metrics which includes time to fill;
• Provide counsel to hiring managers on matters pertinent to internal mobility and external hiring to ensure adherence to established company policies and procedures. Recommend, and manage local third-party vendors, headhunters, and job Boards;
• Ensures the manning guide is accurate and reflects the budget for the year;  
• Measure and report on talent pool KPIs, including throughput, candidate experience and successful hires;
• Design Employer Branding campaigns and support execution or execute when applicable.

 

Requirements for the position:

• 5+ years experience in Talent Acquisition;
• Track record in end-to-end recruitment, managing up to100 hires/yr
• Proven experience with employer branding, recruitment marketing, and 
  pipeline building
• Diploma or degree in Human Resource Management, Organizational Behavior, Business Administration, Communications, or a related field, or equivalent demonstrated experience.
• Skilled in LinkedIn Recruiter, CRM, ATS, and reporting tools
• Exposure to DEI strategies and community/campus partnerships
• Strong history of coaching hiring managers and engaging senior 
  stakeholders
• Independent team player with the ability to multi-task;
• A hands-on person who is proactive, driven, and resourceful;
• Proficient in Microsoft Office Suite and HR System such as Workday and Abrhil Soft;
• Excellent communication skills, facilitation skills, & instructional design skill;
• Reading, writing and oral proficiency both in Spanish and English.