W
RemoteFull-timeEntry levelCountry Support
Apply on Wolt - English's site ↗
You apply directly with the employer. We never charge applicants.
You apply directly with the employer. We never charge applicants.
New Zealand
Pay not published. Too few similar jobs show pay for a fair estimate.
At Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we’re building the delivery of (almost) everything and you’ll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on dreaming big and expanding across the globe.
Working at Wolt isn’t always easy, but it’s definitely exciting. Here you’ll learn more, build more, and ship more than in most other companies. You’ll be challenged a lot, but also have a lot of fun on the way. So, if you’re a self-starter with drive and entrepreneurial spirit, this could be the ride of your life.
As a Support Associate at Wolt, your key responsibility is to ensure that our customers and partners enjoy a positive experience and receive the help they need within the expected timeframes.
We’re looking for colleagues who value a stable and pleasant work environment just as much as continuous learning and skill development in delivering exceptional customer service in a fast-paced setting.
Wolt Customer Support operates 7 days a week, 363 days a year, from 8 AM to 2 AM.
You’ll be working in 8-hour morning and afternoon shifts, including weekends and holidays, depending on business and organizational needs.
What to expect from onboarding:
Your onboarding starts through our e-learning platform, and during your first week, you’ll work closely with a trainer. Training lasts 2–3 weeks, and during this period, you’ll always have someone to guide you through your shifts. After that, you’ll be supported by your Team Lead, who also acts as your mentor.
Start date is beginning of October, we will close the position once we find the candidates. We review applications continuously — so don’t wait! Apply as soon as possible, and we’ll get back to you shortly.
To help us get to know you better, please attach your CV in PDF format.
We’re committed to growing and empowering a more inclusive community within our company, industry, and cities. That’s why we hire and cultivate diverse teams of people from all backgrounds, experiences, and perspectives. We believe that true innovation happens when everyone has room at the table and the tools, resources, and opportunity to excel.
Beware of recruitment scams: DoorDash, Deliveroo, and Wolt will never ask you to pay money or share sensitive financial information during hiring — learn more about our legitimate recruiting process at Recruitment Scam Awareness - DoorDash .