Student and Academic Administration Officer - Identified (s105)

• Faculty of Engineering, Architecture and Information Technology (EAIT)
• Full-time (100%), Permanent position
• Base salary will be in the range $85,451.97 - $94,983.84 + 17% super (HEW Level 5)

• Supporting the Student and Academic Administration Office, this position is open to Aboriginal and Torres Strait Islander candidates only as an equal opportunity measure 
• Based at our St Lucia Campus

Acknowledgement of Country 

The University of Queensland (UQ) acknowledges the Traditional Owners and their custodianship of the lands on which UQ operates. We pay our respects to their Ancestors and their descendants, who continue cultural and spiritual connections to Country. We recognise their valuable contributions to Australian and global society. 

We are seeking a motivated Indigenous person to be a Student and Academic Administration Officer with excellent time management and communication skills. In this role you will play a vital role in delivering high-quality support to all students and academic staff within the Engineering, Architecture and Information Technology Faculty (EAIT). As a key member of the Student Administration team, you will provide professional advice, efficient service, and accurate information across a wide range of student lifecycle activities for domestic, international, undergraduate and postgraduate students – from commencement to graduation. This is a great opportunity if you wish to work in a very positive environment.

Key responsibilities will include: 

• Provide timely and accurate information to students, staff and stakeholders in line with University policies and legislation.
• Process student applications and documentation in the areas of: Academic progression, enrolment, credit assessment, graduation checking and exchange experiences.
• Prepare and deliver recommendations on student matters to support decision making.
• Support the review and continuous improvement of procedures and processes.
• Ensure the accuracy of information across University systems, websites and publications.
• Provide administrative and secretarial support for meetings, committees and working groups.
• Support the implementation and improvement of Student Administration workflows, processes and reporting.
• Represent the University at engagement activities and undertake other duties as required.

For further information, please click here to view the information booklet.

The University of Queensland considers that the filling of this position is intended to constitute a special / equal opportunity measure under section 105 of the Anti-Discrimination Act 1991 (Qld) and section 8(1) of the Racial Discrimination Act 1975 (Cth). 

The position is therefore only open to Aboriginal or Torres Strait Islander applicants. The successful candidate will be required to provide evidence to confirm that they are an Aboriginal and/or Torres Strait Islander person.

Essential

• A degree or diploma with relevant experience or an equivalent combination of relevant experience and training.
• A sound understanding of administrative processes relevant to student and academic administration, or the ability to rapidly gain such knowledge.
• Demonstrated ability to establish priorities and meet deadlines.
• High level of attention to detail and accuracy in written work.
• High level written, verbal and interpersonal communication skills.
• The ability to work collaboratively and effectively within the team and across other organisational units.
• A strong orientation to the provision of a high level of customer service
• An empathy with and ability to communicate with students, including those from diverse cultural backgrounds.

Desirable

• Experience in a tertiary education institution or other large organisation in an area related to student administration would be highly regarded.
• Knowledge of University student computer systems and packages e.g. Microsoft office, SI-net, and experience with using CRM systems.

As part of the UQ community, you will work alongside bright minds from around the world, united by a shared commitment to creating a better world. Excellence is at the core of our culture, contributions are valued, and staff are supported through a wide range of benefits, including up to 26 weeks paid parental and primary care leave, 17% superannuation, 17.5% leave loading, flexible and hybrid working options, health and wellbeing programs, a heavily discounted Study for Staff program, on‑campus childcare, affordable parking, salary packaging, and cultural leave.

UQ is committed to Aboriginal and Torres Strait Islander peoples’ learning, discovery and engagement, and to playing a leading role in reconciliation in Australia. Guided by our Strategic Plan, Stretch Reconciliation Action Plan and Aboriginal and Torres Strait Islander Employment Strategy, we work in partnership with communities to embed reconciliation across our operations. You will be supported to connect with vibrant staff networks, including the Aboriginal and Torres Strait Islander Staff Network, and your cultural identity will be respected, valued and embraced.

For more information about this opportunity, please contact Amira Smith via amira.smith@uq.edu.au. For application inquiries, please reach out to the Talent Acquisition team at talent@uq.edu.au, stating the job reference number (below) in the subject line. Please note that applications received via email will not be accepted.

When you apply, please ensure you upload a resume and cover letter summarising how your skills and experience align to the ‘About You’ section.

Pre-employment checks may include: verification of the right to work in Australia, criminal history checks and Blue Card checks. This may also include checks relating to gender-based violence matters or other integrity and conduct requirements.

We are dedicated to equity, diversity, and inclusion. We recognise that career pathways and opportunities differ and encourage applications from candidates who may not meet every criteria but can demonstrate their potential relative to opportunity. We are also happy to support any accessibility needs throughout the recruitment process. Just let us know how we can help by emailing talent@uq.edu.au or calling +61 7 3365 2623.

Applications close on Wednesday 14 October 2026 at 11.00pm AEST (R-66125).