Strategy and Operations Manager, Deliveries

Job Description

Get to Know the Team

The Group Marketplace team supports country teams in managing driver supply, pricing, marketplace strategy, product rollouts, and special projects. We often work with large datasets, deriving insights to create applicable solutions. There is minimal bureaucracy, allowing a quick turnaround from insights to decisions and execution.

Get to Know the Role

You will lead important projects that manage supply for our delivery services. Using data and strategic planning, you will identify gaps and design plans to address challenges. Your work will involve rolling out new products, optimizing existing ones, and collaborating with local and regional teams to ensure success. You will report to Deliveries Marketplace Manager and work onsite in the Bangkok Office.

The Critical Tasks You Will Perform

• Experiment and execute initiatives to ensure optimal platform performance for GrabFood and GrabExpress verticals.
• Analyze the performance of owned projects and initiatives and communicate key results across a wide range of stakeholders.
• Has the ability to "connect-the-dots", and understands both on-ground realities of the business and the narrative of data from multiple sources
• Work across local and regional teams and functions to support goals and initiatives of Grab as a whole, when relevant to delivery-partners.
• Improve product rollouts, ensuring they fit market conditions.
• Support vertical teams in launching new business initiatives

Qualifications

What Essential Skills You Will Need

• 4+ years of experience at management consulting or tech company, with a focus on data analysis and project management.
• Bachelor's degree in Engineering, Business Administration, Economics, or in a relevant field.
• Experience in gathering data, reviewing, analyzing and drawing conclusions based on the available information.
• Experience evaluating different options to form a judgement and have an eye for details.
• Proficiency in Excel (can perform complex functions) is required, experience with SQL.
• Experience to deliver clear engaging presentations with proficiency in both Thai and English to communicate regionally.
• You have the passion and energy to excel in a work environment.

Additional Information

Life at Grab

We care about your well-being at Grab, here are some of the global benefits we offer:

• We have your back with Term Life Insurance and comprehensive Medical Insurance.
• With GrabFlex, create a benefits package that suits your needs and aspirations.
• Celebrate moments that matter in life with loved ones through Parental and Birthday leave, and give back to your communities through Love-all-Serve-all (LASA) volunteering leave
• We have a confidential Grabber Assistance Programme to guide and uplift you and your loved ones through life's challenges.
• Balancing personal commitments and life's demands are made easier with our FlexWork arrangements such as differentiated hours

What We Stand For at Grab

We are committed to building an inclusive and equitable workplace that enables diverse Grabbers to grow and perform at their best. As an equal opportunity employer, we consider all candidates fairly and equally regardless of nationality, ethnicity, religion, age, gender identity, sexual orientation, family commitments, physical and mental impairments or disabilities, and other attributes that make them unique.

Company Description

About Grab and Our Workplace

Grab is Southeast Asia's leading superapp. From getting your favourite meals delivered to helping you manage your finances and getting around town hassle-free, we've got your back with everything. In Grab, purpose gives us joy and habits build excellence, while harnessing the power of Technology and AI to deliver the mission of driving Southeast Asia forward by economically empowering everyone, with heart, hunger, honour, and humility.