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$150K–$160K/yrOn-siteFull-timeMid levelSales Strategic - AI
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You apply directly with the employer. We never charge applicants.
You apply directly with the employer. We never charge applicants.
Remote · United States
Remote · United States
$150K–$160K/yr
Published by the employer
About Us
Observe.AI is the AI Agents platform for customer experience, designed to help organizations deliver faster, smarter, and more efficient customer service at scale. The platform enables businesses to deploy specialized AI Agents that autonomously execute work across the full CX lifecycle—from handling customer conversations to supporting frontline teams and optimizing operations.
Each AI Agent is purpose-built for a specific role, equipped to understand context, make decisions, take action, and continuously improve outcomes. This allows organizations to increase resolution speed, elevate service quality, and reduce operational costs while empowering your frontline team to focus on higher-value work.
Built on a CX-native foundation, Observe.AI helps leading brands like DoorDash, Affordable Care, Signify Health, and Verida improve customer satisfaction, boost agent productivity, and deliver consistent, scalable performance across every customer interaction.
Why Join Us
Joining the Strategic Accounts team is an exciting opportunity to become part of our team that is taking on a world of possibilities especially as we focus on becoming the #1 AI engine in the Contact Center industry. This is an amazing opportunity to collaborate with like-minded experts in their space, achieve common goals as a team, and provide you both with personal and professional experience.
In recent years, the integration of AI into contact centers has revolutionized the way organizations handle customer service. With the introduction of AI technologies, such as natural language processing (NLP), machine learning, and chatbots - we’ve transformed contact centers into intelligent hubs capable of providing efficient, personalized, and round-the-clock customer support.
What You’ll Be Doing
What You’ll Bring To The Role
Why You’ll Love It Here
Autonomy and Agency: Play a meaningful role in scaling a category-defining GenAI platform transforming the future of customer experience.
Salary Range
The base salary for this role is $150,000 to $160,000, with a matching variable that brings total OTE to $300,000 to $320,000 per year. Compensation may vary based on a candidate's qualifications, skills, and experience.
Base pay is one part of the total package. This role is also eligible for equity (stock options) and additional performance-based incentives. The range above is a target — actual compensation reflects the Company's practices and the individual hired.
Our Commitment to Inclusion and Belonging
Observe.AI is an Equal Employment Opportunity employer that proudly pursues and hires a diverse workforce. Observe.AI does not make hiring or employment decisions on the basis of race, color, religion or religious belief, ethnic or national origin, nationality, sex, gender, gender identity, sexual orientation, disability, age, military or veteran status, or any other basis protected by applicable local, state, or federal laws or prohibited by Company policy. Observe.AI also strives for a healthy and safe workplace and strictly prohibits harassment of any kind.
We welcome all people. We celebrate diversity of all kinds and are committed to creating an inclusive culture built on a foundation of respect for all individuals. We seek to hire, develop, and retain talented people from all backgrounds. Individuals from non-traditional backgrounds, historically marginalized or underrepresented groups are strongly encouraged to apply.
If you are ambitious, make an impact wherever you go, and you're ready to shape the future of Observe.AI, we encourage you to apply. For more information, visit www.observe.ai.