Overview
As a Sr. Project Manager within Business Management, you will be part of a team dedicated to bringing ArcGIS products to market. You’ll manage complex, cross-divisional projects and initiatives requiring efforts focused on the operational implementation of license management, pricing, business rules, workflows, and best practices necessary to license, deliver, and support the ArcGIS portfolio of products across Esri sale channels. In this position, you will drive operational readiness efforts, ensure alignment across stakeholders, and contribute to improving project management practices. You will also represent customer and stakeholder interests by translating business needs into clearly defined requirements, prioritizing work based on business value, and ensuring alignment between strategic objectives, customer needs, and operational execution.
Responsibilities
- Own end-to-end delivery of complex cross-divisional projects, ensuring alignment with product and program release timelines and business objectives
- Lead and execute project planning discussions to define scope, objectives, success criteria, risks, and interdependencies in partnership with stakeholders
- Facilitate cross-functional decision-making, drive stakeholder alignment, and improve project management processes to enhance operational efficiency and execution
- Proactively identify and resolve project issues, applying sound judgment to balance competing priorities and constraints
- Maintain accountability for project output, quality, timelines, and deliverables, ensuring successful operational readiness and product release execution
- Optimize existing project management workflows and processes to improve efficiency, clarity, and cross-team coordination
- Represent customer and stakeholder interests by gathering input, assessing needs, and translating business requirements into actionable project deliverables and operational workstreams
- Provide post-release feedback, identify successes and areas for improvement, collaborating with stakeholders for refinement
- Maintain regular communication with stakeholders and senior leadership regarding priorities, risks, dependencies, impediments, progress, and key delivery milestones
Requirements
- 5+ years of experience as a project manager supporting software product releases
- Working proficiency in project management software and tools, such as Airtable
- Technical understanding and ability to define and refine requirements through a project lifecycle
- Demonstrated experience owning and delivering complex cross-functional initiatives from initiation through release
- Ability to work effectively in a fast-paced, dynamic environment and adapt to changing priorities
- Strong prioritization skills and the ability to balance competing business objectives, customer needs, and project timelines
- Strong interpersonal skills including clear communication, diplomacy, and ability to facilitate and influence in a cross-functional environment
- Bachelor’s degree in Project Management, Business, Information Technology, or a related field
- Visa sponsorship is not available for this posting. Applicants must be authorized to work for any employer in the U.S
Recommended Qualifications
- Certification in project management (such as PMP, ScrumMaster).
- Knowledge of GIS technology.
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Total Rewards
Esri’s competitive total rewards strategy includes industry-leading health and welfare benefits: medical, dental, vision, basic and supplemental life insurance for employees (and their families), 401(k) and profit-sharing programs, minimum accrual of 80 hours of vacation leave, twelve paid holidays throughout the calendar year, and opportunities for personal and professional growth. Base salary is one component of our total rewards strategy. Compensation decisions and the base range for this role take into account many factors including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs.
A reasonable estimate of the base salary range is
$82,160—$138,320 USD
The Company
At Esri, diversity is more than just a word on a map. When employees of different experiences, perspectives, backgrounds, and cultures come together, we are more innovative and ultimately a better place to work. We believe in having a diverse workforce that is unified under our mission of creating positive global change. We understand that diversity, equity, and inclusion is not a destination but an ongoing process. We are committed to the continuation of learning, growing, and changing our workplace so every employee can contribute to their life’s best work. Our commitment to these principles extends to the global communities we serve by creating positive change with GIS technology. For more information on Esri’s Racial Equity and Social Justice initiatives, please visit our website here.
If you don’t meet all of the preferred qualifications for this position, we encourage you to still apply!
Esri is an equal opportunity employer (EOE) and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law. If you need reasonable accommodation for any part of the employment process, please email askcareers@esri.com and let us know the nature of your request and your contact information. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.
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