Job Description SummaryThis position is available within the University of Maryland’s Division of Information Technology (DIT).
This position will interface with the network engineers day-to-day to design, plan, and implement well-engineered software, network management and service support that enrich the MAX network productivity and reliability as well as support for the DNS “D” root services. The work will include support documentation, support for existing “C” lines of code, support for and expansion of the root server “D” while working closely with the DNS global root operators. This position will establish standard and repeatable solutions to address common software and data requirements. Regularly participate in engagements with network engineers to design, plan, and implement well-engineered software utilities and tools that enrich network productivity and reliability. Regularly participate in conference calls and on emails with DNS root operators and discuss and reconcile disruptions within the global DNS environment and attend their operations meetings. The position will also assist in the support of the MAX server environment that supports the MAX network.
**This position is considered essential and may be required to work at the normal work location or an alternative location during a major catastrophic event, weather emergency, or other operational emergency to help maintain the continuity of University services.**
**May be required to work evenings, nights, weekends, or different shifts for extended periods.**
Physical Demands: This position will require the racking and stacking of servers and network equipment on occasion with a maximum weight limit of 50 lbs. Must have the ability to walk short distances and drive a state vehicle.
Licenses/Certifications: Valid driver's license to operate a state vehicle.
Minimum QualificationsEducation: Bachelor’s degree from an accredited college or university.
Experience: Three (3) years of professional network design, research, implementation, and escalation support experience.
Other: Additional work experience as defined above may be substituted on a year for year basis for up to four (4) years of the required education.
KNOWLEDGE, SKILLS, & ABILITIES:
Knowledge of core networking design and implementation over the WAN.
Knowledge of scalable networks.
Skill in oral and written communication.
Skill in the use of Google Workspace.
Ability to interpret and apply policies, procedures, regulations, and laws.
Ability to multitask while demonstrating a commitment to customer service.
Additional Job DetailsPreferences:
- Extensive knowledge of DNS
- Support existing “C” language code
- Server management support
- Ciena and Cisco networking experience
- Knowledge of fiber optics, OSP and fiber optic testing using OTDR
Additional Information:
Please note that all positions within the Division of Information Technology (DIT) have an in person component with expected time in our College Park, MD location per week. Telework is not a guaranteed work arrangement.
Visa Sponsorship Information:
- DIT will not sponsor the successful candidate for work authorization in the United States now or in the future.
- F1 STEM OPT support is not available for this position.
Required Application Material: Applications missing below material will NOT be considered
- Resume
- Cover Letter
- List of Three References
Best Consideration Date: October 21, 2026
Posting Close Date: N/A
Open Until Filled: Yes
Job RisksNot Applicable to This Position
Financial Disclosure RequiredNo
DepartmentDIT-ATI-Mid-Atlantic Crossroads (MAX)
Worker Sub-Type Staff Regular
Salary Range$113,440 - $136,128.
For more information on Regular Exempt benefits, select this link.
Offers of employment are contingent on completion of a background check. Information reported by the background check will not automatically disqualify anyone from employment. Before any adverse decision, the finalist will have an opportunity to provide information to the University regarding disclosable background check information. The University reserves the right to rescind the offer of employment or otherwise decline or terminate employment if the information reported by the background check is deemed incompatible with the position, regardless of when the background check is completed.
Employment EligibilityThe successful candidate must complete employment eligibility verification (on Form I-9) by presenting documents that establish identity and work authorization within the timeframe required by federal immigration law, and where applicable, to demonstrate renewed employment authorization. Failure to complete employment eligibility verification or reverification within the timeframe set forth by law may result in suspension or termination of employment.
EEO StatementThe University of Maryland, College Park is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment. Please read the University’s Equal Employment Opportunity Statement of Policy.
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