Site Quality Assistant Manager

Unilever is currently hiring for Site Quality Assistant Manager

Function: Supply Chain > Quality

Reports to: MPC Factory Manager

Scope: Local

Location: MPC factory

Terms & Conditions: Full Time

ABOUT UNILEVER

With 3.4 billion people in over 190 countries using our products every day, Unilever is a business that makes a real impact on the world. Work on brands that are loved and improve the lives of our consumers and the communities around us. We are driven by our purpose: to make sustainable living commonplace, and it is our belief that doing business the right way drives superior performance. At the heart of what we do is our people – we believe that when our people work with purpose, we will create a better business and a better world.

At Unilever, your career will be a unique journey, grounded in our inclusive, collaborative, and flexible working environment. We don’t believe in the ‘one size fits all’ approach and instead we will equip you with the tools you need to shape your own future.

Key Responsibilities:
Leadership, People, Culture & Linkage
• Deploys UL Quality strategy and goals through site specific projects and targets
• Provides Quality leadership to influence Site Q culture through activities to create passion for products and brands, visibility for quality, and coaching of site leadership
• Builds quality and consumer safety skills and knowledge through coaching and training of factory team
• Ensures Quality team has level of required skills and knowledge as appropriate to support site quality programs
• Builds Site Quality talent through recruiting, coaching and training
• Participates as lead for Site Quality in Quality meetings and forums as needed
• Participates as lead for Site Quality in virtual site network meetings and forums

HACCP, Hygiene, Cleaning
• Develops, implements and updates site HACCP plan and pre-requisite programs and ensures mitigation of consumer safety risks through HACCP validation and on-going verification
• Implements pre-requisite programs required to support site HACCP plan including validation and on-going verification requirements (e.g. pest controls, allergen management, hygienic controls, etc.)
• Ensures implementation and on-going compliance to requirements of category / technology GMP that are applicable to the site


Quality Systems Management
• Ensures UL QMS is implemented locally to assure consumer safety and overall quality of the final product being manufactured
• Verifies compliance of site operations to UL QMS and other applicable quality related requirements through program of internal audits
• Ensures complete, accurate and on-time submission of annual Quality Verification program self-assessment
• Ensures that Unilever and applicable external standards and requirements are accurately represented in local procedures and work instructions
• Reviews and analyzes site quality KPIs, loss trees, and data to understand quality performance and identify areas for improvement
• Ensures that site details for Inter-Company Quality Agreements are provided to MCO receiving the product, as appropriate to product being sourced
• Ensures site maintains satisfactory standings and approvals for Unilever and applicable customer required audits / certifications
• Ensures site compliance with all local regulatory requirements related to consumer safety and product quality, and that ethnic and religious requirements are in place and maintained, e.g. Kosher, Halal, etc.
• Verifies traceability of materials, packaging and product aligned with UL and regulatory requirements and applicable consumer safety risks
• Ensures site utilizes SAP QM and specifications in alignment with applicable requirements
• Leads for site in product incident management situations linking with MCO Quality
• Implements and verifies procedures to control non-conforming materials and products (e.g. identification, segregation, disposition, reprocessing)

Testing & Measurement
• Ensures quality of materials and packaging by implementing in-take control program (e.g. processes to receive, inspect, sample and approve for use, produce & maintain required documentation, re-control aged materials as needed, etc.)
• Ensures quality throughout the entire production cycle by implementing testing program aligned with UL requirements and specifications
• Ensures all on-site Quality laboratories operate in accordance with good laboratory practices and all applicable UL requirements / testing methods and government / authority regulations
• Ensures implementation and on-going verification of site-wide program for calibration and maintenance of inspection, measuring and testing equipment
• Implements program for product fill control monitoring and on-going verification to ensure regulatory compliance and reliability of label weight declarations
• Implements / maintains system to securely record and preserve required test results, audit findings and other data and information in alignment with applicable Unilever and external requirement



Safety Responsibility

• Reporting of injury and non-injury incidents through accident Investigation (Root Cause Analysis)a and implementing Countermeasures & expansion.
• Accountable for the development of risk Management by analyzing working areas and creating action plan.
• Accountable for Contractor Management (Planning, Selecting Company .Trainings , Work Planning, Permit to Work & Random Audits.
• Reporting Safety Behavior Observations & Deep Compliance audits and implementing countermeasures.
• Documentation (Assessment of needs , Development , Checking and Audits)

Innovation & Change

• Applies current tools and practices to manage quality related projects
• Ensures quality resource support to innovation trials in site
• Ensures site quality support as needed to early management for projects affecting the site
• Leads for site in quality related category knowledge, understanding of requirements

Must-Have Skills & Qualifications

• Bachelor’s degree in mechanical engineering, industrial engineering or Electrical engineering.
• Minimum 5+ years of experience in Quality Assurance, Quality Management, Food Safety, or Manufacturing Quality within FMCG, Food & Beverage, Pharmaceuticals, or a similar industry.
• Strong knowledge of HACCP, GMP, GHP, Hygiene Management, Allergen Management, Pest Control, and Food Safety Management Systems.
• Solid understanding of ISO 9001, FSSC 22000, BRCGS, ISO 22000, or equivalent quality and food safety standards.
• Experience in developing, implementing, and maintaining Quality Management Systems (QMS).
• Proven experience in internal and external audits, regulatory inspections, and certification processes.
• Strong knowledge of root cause analysis and continuous improvement methodologies (CAPA, 5 Why, Fishbone Analysis, Lean, Six Sigma).
• Experience with incident management, non-conformance management, corrective and preventive actions (CAPA), and risk assessment.
• Proficiency in SAP QM and quality reporting systems.
• Strong analytical skills with experience in KPI tracking, data analysis, trend identification, and problem-solving.
• Experience managing laboratory operations, testing programs, calibration systems, and measurement processes.
• Knowledge of local food regulations, consumer safety requirements, and applicable regulatory compliance standards.
• Demonstrated leadership experience in coaching, developing, and managing quality teams.
• Strong stakeholder management and cross-functional collaboration skills.
• Excellent communication and presentation skills in English.
• Proficiency in Microsoft Office Suite (Excel, PowerPoint, Word).

Unilever is an organisation committed to equity, inclusion and diversity to drive our business results and create a better future, every day, for our diverse employees, global consumers, partners, and communities. We believe a diverse workforce allows us to match our growth ambitions and drive inclusion across the business. At Unilever we are interested in every individual bringing their ‘Whole Self’ to work and this includes you! Thus if you require any support or access requirements, we encourage you to advise us at the time of your application so that we can support you through your recruitment journey.