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RemoteFull-timeSeniorSales
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Bengaluru, India
$145K–$191K/yr
Estimate — the employer hasn't published pay.
Based on 75 similar senior Design jobs in United States that show pay. The range is the middle half of their posted pay (25th to 75th percentile), not an offer — ask the employer for the real range.
Design salaries →The Team
The Technical Solutions Go-to-Market team reimagines and accelerates AI-native innovation through a human-centered design and data-driven strategy. We are a specialized pre-sales team of Service Design Strategists, Solution Architects, AI Architects, and Data Architects who partner with Marquee and strategic customers during pre-sales motion to co-create solutions to their most pressing business challenges, and to drive AI NNACV for ServiceNow. Through our rapid, lean process, we integrate deep customer empathy, with technical possibility, with business outcomes—delivering production adjacent solutions and progressing ServiceNow AI product adoption.
Design Strategist
The strategist combines product knowledge with deep customer understanding and design thinking to translate fragmented business challenges into cohesive AI-native solutions. Through human and data discovery, they uncover real opportunities and define in close collaboration with the AI and Solution Architects how the platform solves them in the customer's own language. They orchestrate stakeholder alignment around a shared vision grounded in customer insights, building trust and clarity at every level. This role has natural synergies with teams outside their own, eg. Inspire Value (business value team), Marquee (top accounts), Account Execs, and Product Design.
The Role
You thrive at the intersection of human needs and AI-driven business impact. You're a self-motivated leader and hands-on maker who excels in ambiguous, highly collaborative environments - synthesizing diverse perspectives across client, sales, and product to drive clarity and alignment.
What You'll Do:
To be successful in this role, we need someone who has:
Key attributes:
Relevant Mindset
What we will need to see before or during your interview:
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible, remote, or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work and their assigned work location. Learn more here. To determine eligibility for a work persona, ServiceNow may confirm the distance between your primary residence and the closest ServiceNow office using a third-party service.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, age, disability, gender identity, veteran status, or any other category protected by law. In addition, all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process, or are unable to use this online application and need an alternative method to apply, please contact globaltalentss@servicenow.com for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations, including the U.S. Export Administration Regulations (EAR), ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. ©2026 Fortune Media IP Limited. All rights reserved. Used under license.
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