About the role
Establishes the operating model, governance approach, and execution standards required to successfully deliver transformational change at scale. Build trusted relationships across business, technology, and operational leaders to align priorities, navigate complexity, and drive outcomes. Establish high standards for collaboration, accountability, continuous improvement, and delivery, enabling teams to perform at their best while remaining focused on outcomes and value. Develop talent, strengthen teams, and cultivate an environment where people can grow, contribute, and deliver exceptional results together. Bachelor's degree required; 8-10+ years of experience leading large, complex transformation programs spanning multiple functions or platforms. Proven track record delivering enterprise‑significant initiatives with high operational, financial, or regulatory impact. Exceptional communication, storytelling, and executive‑influencing skills; able to drive alignment and executive‑level decision‑making. Mastery of governance design, cross‑program dependency management, investment tradeoffs, and navigating multi‑layered stakeholder environments. Drives disciplined planning, transparent reporting, high‑quality decision framing, and rigorous RAID practices. Recognized as a leader who fosters a culture of ownership, accountability, and collaboration while challenging teams toward higher execution standards. Skilled at building psychologically safe environments where diverse perspectives are valued and converted into stronger outcomes. Ability to coach and elevate workstream leads and emerging program leaders; contributes to maturing organizational delivery capability.