Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Specialist, Product Management, Custom Analytics
Advanced Analytics drives data, analytics and AI based solutions and products at a globally scalable level across the different customer lifecycle stages, credit risk management, operational and strategic analytics. Customer engagement and loyalty serves as a key differentiator to optimize and grow revenue for our retail and commercial clients. To this end, developing and managing a suite of product solutions through internal and external partnerships, creative constructs, solid frameworks, and executable roadmaps are crucial drivers for commercialization and business impact.
We are looking for a L7 Product Manager who will work on Custom Analytic Solutions (FI/non-FI/locations/deploy) to drive new ideas and scale existing solutions with internal stakeholders and regional partners. This role will report into Director of Global Product Management under BEO's Decision Models & Custom Analytics (DMSCA) Program.
The successful candidate's primary responsibilities will be to:
• Act as an expert, advocate and champion for data driven insights products, especially custom solutions innovation that can be configured for global usage
• Coordinate across cross-functional teams and A&CS for custom product creation, sales, usage and continuous product enhancement; taking into account how our products all work together to serve customer needs
• Act as a connector to ensure the commercial success of our custom/configured products by working with Sales and Marketing while ensuring technical success through close partnership with A&CS teams
• Support global product management team efforts with analytically-driven input into strategic business plans and product roadmaps
• Drive documentation, requirements gathering, and project management excellence
All About You:
• Be a successful team player with prior experience in A&CS in creating custom analytics and AI driven solutions for clients using Mastercard or client data
• Analytically experienced, solutions-oriented mindset, with a knack for driving execution and progress
• Customer centric: strong focus on delivering customer value and experienced in building strong customer relationships
• Proven track record of collaborating effectively in cross-functional teams to deliver exceptional repeatable solutions and features
• Strong communication and influencing abilities, enabling effective collaboration with internal and external stakeholders
• Desire to grow their product management knowledge and acumen
Skills & experience:
• Previous experience in generating custom solutions for Mastercard in A&CS (FI/non-FI/locations/deploy) projects
• Extremely strong knowledge of Mastercard data with the ability to generate code
• An understanding of A&CS pricing dynamics and how scaling efforts can affect costs positively and negatively
• Knowledge and skills using product management tools, (e.g. market and product plans, project timelines, marketing research, pricing, business case development)
• Great organizational skills, capable of managing multiple priorities and competing tasks efficiently
• Strong communication & influencing skills to work with internal and external stakeholders
• AI and predictive Modelling knowledge plus demonstration of building AI would be an advantage
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.