Senior Software Engineer, Fleet Response Infrastructure

The Fleet Response team's mission is to accelerate the safe deployment of Waymo's autonomous technology. Fleet Response operates at the cutting edge of our autonomous driving operations. In certain highly ambiguous or complex situations, the Waymo Driver can request the assistance of human Fleet Response Operators (FROs) to provide extra context and information. Those operators use a web application to receive real-time video, audio, and other telemetry from the vehicle and provide guidance back to the Driver.

We are seeking a passionate engineer to develop Fleet Response’s mission-critical full-stack systems that make this real-time collaboration possible. You will work with a team of talented engineers to deliver reliable, globally-available, low-latency visualization and interaction — with a direct impact on Waymo’s autonomous fleet every single day.

You will:

• Contribute to the end-to-end reliability and performance of mission-critical web applications used for real-time autonomous vehicle support.
• Work on frontend and backend infrastructure, including robust APIs and seamless integration with upstream and downstream services.
• Ensure the Fleet Response platform scales effectively to meet Waymo’s reliability, performance, and functionality requirements.
• Advise and guide cross-functional engineers across Fleet Response and broader Waymo teams to ensure optimal utilization of web application systems
• Partner closely with Waymo SRE to drive global scalability and maintain the high availability of mission-critical, real-time platforms.

You have:

• Bachelor’s degree in Computer Science or similar technical field of study
• 4+ years of industry experience with web applications (frontend and backend).
• Familiarity with web client architectures (Angular, TypeScript, RxJS, etc).
• Enjoyment from working closely with your users.
• A strong intrinsic motivation for reliability.

We prefer:

• Experience bringing technical and non-technical groups together.
• Experience with C++.
• Experience building high-reliability distributed systems or RPC services.
• An investigative mindset.
• A track record of successful partnerships with SRE.

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