Work Location:
Singapore, Singapore
Hours:
40
Line of Business:
Technology Solutions
Pay Details:
We’re committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.
Job Description:
Job Summary
The Senior Social Engineering Threat Analyst defines, develops, and implements Technology Controls and Information Security-related policies, programs, capabilities, and tools that protect TD customers, colleagues, brand reputation, and digital channels from social engineering threats.
This role provides specialized expertise in assessing cyber risk, identifying control gaps, investigating malicious activity, and recommending risk-based solutions across customer protection and employee phishing operations. The threat scope includes phishing, smishing, vishing, spoofing, impersonation, social media and brand abuse, malicious domains and websites, and email-delivered malware.
The role participates in projects of moderate to high complexity and delivers complex reporting, analysis, and assessments at the functional, business line, or enterprise level. The individual serves as a subject matter expert and works across Cyber Security, Fraud, Digital, Telecommunications, Legal, Brand Protection, Operations, and external industry partners to reduce exposure and strengthen organizational resilience.
Key Responsibilities
- Assess, investigate, and respond to social engineering threats targeting TD customers, colleagues, brand, and digital assets, including phishing, smishing, vishing, spoofing, impersonation, social media abuse, and other malicious campaigns.
- Investigate and scope confirmed malicious email activity, analyze campaign behavior, identify affected users and assets, and support timely containment, remediation, and escalation in accordance with established procedures.
- Perform malware triage for email-delivered threats, document findings, and coordinate escalation or incident support when broader risk is identified.
- Lead digital risk protection activities by identifying, analyzing, and supporting the disruption of malicious domains, phishing infrastructure, fraudulent websites, social media abuse, and brand impersonation.
- Monitor emerging threat activity and threat actor tactics, techniques, and trends; translate findings into actionable intelligence and risk-based recommendations for preventative and detective control improvements.
- Identify control gaps across customer-facing and employee-facing threat operations and recommend solutions that improve detection coverage, response effectiveness, and resilience.
- Develop, maintain, and continuously improve policies, procedures, standards, playbooks, case-management practices, and operational controls for social engineering threat operations.
- Identify and advance automation opportunities that improve the consistency, scalability, and efficiency of triage, investigation, response, disruption, and reporting activities.
- Produce complex reporting, threat assessments, trend analysis, and strategic insights for leadership, stakeholders, and partner teams to support informed risk management and decision-making.
- Collaborate with Cyber Security, Fraud, Digital, Telecommunications, Legal, Brand Protection, Operations, and external industry partners to coordinate investigations, mitigation, threat disruption, and control enhancements.
- Participate in cross-functional initiatives and projects of moderate to high complexity involving technology controls, information security risk, customer protection strategy, employee phishing defense, and operational transformation.
- Provide specialized guidance, share knowledge, and contribute to consistent investigative and analytical practices across the Social Engineering Threat Operations team.
Core Competencies
Demonstrated experience in at least one of the following:
- Malware triage and incident support
- Digital risk protection and threat disruption
- Social media or brand-abuse investigations
- Operational playbook development or enhancement
- Case-management or operational process improvement
- Threat reporting or automation solutions
- Providing specialized guidance and promoting consistent investigative practices
- Strategic thinking, sound judgment, and continuous improvement
Who We Are
TD Securities is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we strive to make every interaction, product, and experience remarkably human and refreshingly simple for over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to foster deeper relationships, ensure disciplined execution, and build a simpler, faster banking experience. TD is deeply committed to being a leader in client experience, that is why we believe that all colleagues, no matter where they work, are client facing. Together, we are reimagining what banking can be for our clients, colleagues and communities.
Our Total Rewards Package
Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.
Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.
Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.
If you’re passionate about helping clients and building deep, lasting relationships, TD offers diverse career paths where you can grow your expertise and make a meaningful impact.
We're committed to your success and foster a respectful workplace where diverse perspectives are valued, everyone has fair opportunities to grow, and you can unlock your full potential to achieve your career goals. Here at TD, we hire and develop the best.
Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.
Interview Process
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.
Accommodation
If you require an accommodation for the recruitment / interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.