Senior Sales Associate

Responsibilities

The Senior Sales Associate is responsible for new business acquisition, management of merchants, mentoring of Sales Associates and helping to drive the adoption of new products and sales tools.
 
They will be responsible for generating, qualifying, nurturing and closing potential leads for the various services that Ninja Van Singapore provides. They will also be expected to maintain close relationships with clients and partners.
Schedule meetings with potential prospects to understand the service requirements of clients
Acquire new clients to increase country revenue
Pitch operational requests to internal stakeholders to help meet clients’ requirements and SLAs
Prepare sales proposals, presentation decks, profitability analysis and contract documents
Compliance with sales process and legal compliance
Educate clients on the basic requirements of Ninja Van’s service
Creatively seek and reach out to key decision-makers of potential leads
Respond to and qualify inbound leads in a timely manner
Import and maintain data of leads in Salesforce CRM
Ensure that clients’ business is a good fit for Ninja Van
Build and maintain positive working relationships and strong rapport with accounts for high account retention and client satisfaction
Identify ways to increase sales revenue and wallet shares with existing accounts
Monitor and ensure promised delivery SLAs are met
Collaborate with external and internal operations teams to ensure required resources and operational support is available to them and their team
Work with the Sales Manager to ensure that the team is kept up to date with technical knowledge
Share experience and guide teammates especially in the absence of the Sales Manager
Be willing and able to be an early adopter of new sales tools and/or sell new Ninja Van products

Requirements

Minimum 2 - 5 years of experience in a business development and client-facing role
Diploma in any field or higher, Degree preferred
Experience in sales negotiation, analysing pricing strategies and solutioning
Experience in end-to-end sales pipeline management and closing large, strategic deals
Experience in mentoring junior team members and working with Sales Managers to develop sales strategies
Manage enquiries and complaints with tact and professionalism
Good team player with ability to interact with all levels
Proactive, curious and entrepreneurial