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About the business
Resmed pioneers innovative solutions that treat and keep people out of the hospital, empowering them to live healthier, higher-quality lives. Our cloud-connected medical devices transform care for people with sleep apnea, COPD and other chronic diseases. Our comprehensive out-of-hospital software platforms support the professionals and caregivers who help people stay healthy in the home or care setting of their choice. By enabling better care, we improve quality of life, reduce the impact of chronic disease and lower costs for consumers and healthcare systems in more than 120 countries.
Ready to turn your retail skills into something truly meaningful?
As a Sleep Coach, you will be the face of Resmed in our retail clinic. Your mission is to create an outstanding customer experience while driving sales and supporting people on their sleep health journey. You will work collaboratively as part of a team to provide exceptional customer service and maintaining high standards, working towards driving revenue, increased business growth and superior market reputation.
Deliver exceptional service – greet customers, understand their needs, and provide tailored solutions.
Achieve sales targets – recommend products and services that improve sleep quality.
Maintain store standards – keep displays fresh, manage stock, and ensure the clinic looks amazing.
Product expertise – complete training and stay up-to-date on ResMed’s innovative solutions.
Customer follow-up – build relationships, check progress, and ensure satisfaction.
Operational tasks – handle POS transactions, cash management, and general admin duties.
Equipment care – maintain and check trial devices for customer use
Your Day-to-Day
Create amazing customer experiences – greet, listen, and guide customers to the right solutions.
Drive sales success – achieve targets and celebrate wins!
Keep the store looking sharp – merchandising, stock control, and presentation.
Stay ahead of the game – complete product training and share your knowledge.
Follow up with customers – build lasting relationships and loyalty.
Handle POS transactions and admin tasks with accuracy and care.
What We’re Looking For
Retail or customer service experience (2+ years preferred).
Sales-driven mindset – you love hitting goals!
Strong communication skills – confident, compassionate, and adaptable.
Attention to detail – from visual merchandising to reporting.
Tech savvy – POS experience; Salesforce and Shopify knowledge is a bonus.
Healthcare or pharmacy background? Fantastic, but not essential.
What’s in it for you?
Full training provided – become a sleep health expert!
Career growth opportunities with a global leader.
A supportive, inclusive team culture that values your ideas.
This isn’t just a job—it’s a chance to help people live better every day.
If you’re ready to combine your retail expertise with purpose, apply now and start your journey with Resmed!
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.
Joining us is more than saying “yes” to making the world a healthier place. It’s discovering a career that’s challenging, supportive and inspiring. Where a culture driven by excellence helps you not only meet your goals, but also create new ones. We focus on creating a diverse and inclusive culture, encouraging individual expression in the workplace and thrive on the innovative ideas this generates. If this sounds like the workplace for you, apply now! We commit to respond to every applicant.