Senior Manager, Product Marketing and Client Expansion

Accountabilities:

• Develop compelling product positioning and messaging across multiple products and customer segments, ensuring clear differentiation and a consistent value proposition throughout the market.
• Partner with Product teams to plan and execute go-to-market strategies for new products, features, and enhancements, ensuring strong alignment across Marketing, Sales, and Client Experience.
• Create, write, and refine external-facing product messaging across websites, third-party review platforms, sales materials, and other customer-facing channels.
• Collaborate with Sales, Product, and Client Experience teams to develop effective sales enablement resources, including pitch decks, brochures, toolkits, comparison charts, and other materials that help sales teams communicate product value.
• Conduct ongoing competitive analysis and translate market intelligence into sharper positioning, messaging, and sales enablement strategies that support commercial success.
• Monitor positioning and messaging performance throughout the marketing funnel, using engagement and conversion data to identify opportunities and continuously improve results.
• Own the client expansion demand generation strategy in partnership with key stakeholders, identifying product priorities and customer opportunities with the greatest potential for revenue growth.
• Develop persuasive narratives and benefit-driven communications that clearly demonstrate the value of upgrading, expanding, or renewing existing solutions.
• Write, edit, and execute targeted client communications and campaigns designed to generate interest, strengthen engagement, and increase expansion revenue.
• Partner with Client Success and Demand Generation teams to activate expansion strategies through targeted campaigns and coordinated customer engagement programs.
• Test expansion messaging and campaign approaches, evaluate upgrade, expansion, and renewal performance, and refine strategies based on measurable results.
• Manage multiple strategic initiatives simultaneously while maintaining focus on broader marketing priorities, business objectives, and commercial outcomes.

Requirements

• 7+ years of experience in B2B SaaS product marketing, including significant experience in expansion, lifecycle, or demand generation marketing.
• Proven success owning go-to-market strategy and execution for a complex portfolio of solutions, from internal sales enablement through external product launches.
• Exceptional writing and editing skills, with a demonstrated ability to create compelling, benefit-driven messaging that connects product capabilities with customer and business value.
• Strong communication, collaboration, and stakeholder management skills, with the ability to build effective partnerships across Product, Sales, Client Success, Demand Generation, and broader Marketing teams.
• Demonstrated ability to translate complex product concepts into clear positioning, compelling narratives, and practical marketing materials for different audiences.
• Strong strategic thinking and prioritization skills, with the ability to manage multiple projects simultaneously while maintaining focus on high-level objectives and measurable outcomes.
• Experience working in a fast-paced environment is preferred, particularly within a private-equity-backed SaaS organization or similarly dynamic business.
• Experience within organizations that have undergone rapid growth, multiple acquisitions, or significant portfolio expansion is strongly preferred.
• A data-driven approach to marketing, with the ability to evaluate campaign, engagement, conversion, expansion, and renewal metrics and use insights to improve strategy.
• A hands-on, proactive working style with strong ownership, creativity, autonomy, and the ability to move initiatives from strategy through execution.

Benefits

• Remote-first work environment offering flexibility and the freedom to work remotely while remaining connected through global collaboration and virtual technology.
• Opportunity to work with a globally distributed team and collaborate across diverse functions, perspectives, industries, and markets.
• Competitive salary and benefits package.
• Tuition and lifestyle reimbursement programs to support professional development and personal well-being.
• Bespoke mindfulness and fitness initiatives designed to support employee wellness.
• Flexible PTO policy that gives employees greater autonomy over their time and supports sustainable work-life balance.
• Professional and personal development opportunities through cross-functional collaboration, diverse projects, and exposure to a broad range of expertise.
• Opportunities for internal mobility, career growth, and leadership development within a larger and expanding organization.
• High level of autonomy and responsibility, encouraging creative problem-solving, independent thinking, and innovation.
• Employee recognition culture that celebrates strong contributions and achievements.
• Commitment to an inclusive and diverse workplace, with accommodations available throughout the recruitment and employment process.