Senior Manager, Operations - Externalization, Last Mile Delivery

Position Summary...

Want to be part of Walmart's last mile customer experience story? The Senior Manager for Last Mile Delivery is a critical leadership role that leverages your natural curiosity and inventive problem-solving talents to anticipate and work on the biggest opportunities in Last Mile.

As part of the Strategy Operations team, you will be responsible for Walmart last-mile externalization, which includes QSRs (Quick-Service Restaurants) and LocalFinds. This is a high priority and exposure role, requiring attention to detail, strong stakeholder management, and large program management background.

The Last Mile team works on fulfilling customer demand for everything in the store to the comfort of their home. We want our customers to have every option available to shop for their needs: wherever, whenever, and however they want it.

As the biggest player in the game, Walmart trusts our associates to innovate the future of shopping. If you are motivated by complex, purposeful challenges, a Senior Manager, Operations role at Walmart could be the fit you've been looking for.

What you'll do...

You'll sweep us off our feet if:

• You showcase an ability to operate comfortably with ambiguity and lead the team through multiple complex initiatives simultaneously.
• You've shown an ability to build relationships and influence without authority.
• You've excellent communication and interpersonal skills to collaborate and communicate at the level of detail depending on the audience.
• You are structured in your thought process and can break down large problems into smaller simpler problems.
• You're someone who can execute, with strong discipline and organization skills; someone who gets things done.
• You have strong analytical and reporting skills and can use that data to identify root cause.
• You're stimulated by challenges and are ready to engage at Fortune 1 scale.

You'll make an impact by:

• Leading strategic customer experience projects - Incubate, launch, test and scale high impact strategic projects that enable a better customer experience and wins loyalty for the last mile business
• Improve operational efficiency - Anticipate, analyze, prioritize, and drive key problems and opportunities that impact customers and improve last mile experience
• Evaluating and strengthening Last Mile Strategy - Stay two steps ahead by equipping yourself with latest industry research and insights that enable you to build a broader strategy for Last Mile
• Building cross-functional relationships - Build and manage relationships with key partners within Walmart that power the business forward.

Preferred qualifications:

• 3 - 6 years of experience in areas of operations management and/or business strategy at a fast-growing tech company/start-up or management consulting at a top-tier firm
• MBA or a similar master's degree from a top-tier university, Masters in Operations / Supply Chain / Analytics / Computer Science
• Leadership experience and technical/functional expertise in the following areas: management consulting, corporate strategy, customer experience, operations management (direct retail and / or consumer business experience is strongly preferred)
• Experience driving large, complex, cross-functional processes; strategic planning experience preferred

At Walmart, we offer competitive pay as well as performance-based bonus awards and other great benefits for a happier mind, body, and wallet. Health benefits include medical, vision and dental coverage. Financial benefits include 401(k), stock purchase and company-paid life insurance. Paid time off benefits include PTO (including sick leave), parental leave, family care leave, bereavement, jury duty, and voting. Other benefits include short-term and long-term disability, company discounts, Military Leave Pay, adoption and surrogacy expense reimbursement, and more.

You will also receive PTO and/or PPTO that can be used for vacation, sick leave, holidays, or other purposes. The amount you receive depends on your job classification and length of employment. It will meet or exceed the requirements of paid sick leave laws, where applicable.

For information about PTO, see https://one.walmart.com/notices.

Live Better U is a Walmart-paid education benefit program for full-time and part-time associates in Walmart and Sam's Club facilities. Programs range from high school completion to bachelor's degrees, including English Language Learning and short-form certificates. Tuition, books, and fees are completely paid for by Walmart.

Eligibility requirements apply to some benefits and may depend on your job classification and length of employment. Benefits are subject to change and may be subject to a specific plan or program terms.

For information about benefits and eligibility, see One.Walmart.

The annual salary range for this position is $90,000.00-$180,000.00

Additional compensation includes annual or quarterly performance bonuses.

Additional compensation for certain positions may also include:

- Stock

Minimum Qualifications...

Outlined below are the required minimum qualifications for this position. If none are listed, there are no minimum qualifications.

Minimum Qualifications: Bachelor's degree in Business Administration, Engineering, Operations , or related field and 3 years' experience in operations, project management, or related area OR 5 years' experience in operations, project management, or related area. 1 year's supervisory experience.

Preferred Qualifications...

Outlined below are the optional preferred qualifications for this position. If none are listed, there are no preferred qualifications.

Leadership of cross-functional task forces or projects

Masters, Masters: Operations Management

Project Management - Project Management Professional - Certification

Primary Location...

2608 Se J St, Bentonville, AR 72712, United States of America