Role Overview
We are seeking an IGA Engineer to design, build, operate, and sustain the enterprise Identity Governance & Administration (IGA) platform that serves as the control plane for how identity and access are governed across the organization. This role is responsible for developing and enhancing IGA capabilities—connectors, workflows, roles, and integrations—while keeping the platform healthy, reliable, and audit-ready, and executing the SOX ITGC controls that make it a trusted, compliant system of record for access.
This is a hands-on engineering role spanning both build and run: configuring and developing new capabilities, integrating target systems, and enhancing governance workflows on one side, and sustaining platform health, change management, vendor-coordinated migrations, incident resolution, and control execution on the other. The engineer turns requirements into working configuration and code, keeps the platform available, and ensures every SOX-relevant activity is performed on schedule with complete, clean evidence. The ideal candidate brings solid hands-on experience with an enterprise IGA platform (SailPoint, Saviynt, or equivalent) combined with strong ITGC/SOX discipline and an operations-and-audit mindset.
The IGA platform is a business-critical, SOX-scoped security capability. Operational lapses translate directly into two kinds of failure: disruptions that block provisioning, deprovisioning, and access reviews, and control failures that produce audit findings and compliance exposure. This position is critical to ensuring the platform is stable, well-instrumented, and rarely surprises the business.
Key Responsibilities
IGA Development & Engineering
- Design, develop, and enhance IGA capabilities—connectors, integrations, joiner/mover/leaver (JML) and access-request workflows, roles, entitlements, certifications, and SoD rules—to meet evolving governance and business requirements.
- Build and maintain integrations between the IGA platform and target systems (HR, directories, cloud, and enterprise/SaaS applications) via APIs and connectors.
- Translate governance and access-model requirements into working configuration and code, following engineering standards and design patterns.
- Test, document, and promote changes through the appropriate environments with quality and maintainability in mind.
Platform Operations
- Operate, administer, and sustain the IGA platform so it runs reliably day to day, resolving sync, provisioning, and workflow failures as they arise.
- Execute platform upgrades, patches, and configuration changes through disciplined change control, with validated cutover and rollback plans.
- Maintain and enforce environment segregation between non-production and production.
Observability, Monitoring & Reliability
- Configure and continuously tune monitoring, logging, alerting, and dashboards for the platform, its connectors, and its governance workflows.
- Establish leading-indicator alerting (connector health, provisioning failures, job/queue depth, workflow errors) so degradations are caught before they disrupt users.
- Ensure failures generate alerts and that recurring errors are escalated into incidents per defined procedures.
- Define and track availability and health metrics for the platform and its critical workflows.
Incident & Problem Management
- Investigate and resolve incidents affecting the IGA platform and its governance workflows, restoring service and following the incident management process.
- Perform root-cause analysis on recurring platform issues and implement durable preventive fixes.
- Maintain runbooks and operational documentation to support consistent incident handling.
Change & Release Management
- Execute changes through the standard change management process—documented change requests, testing, and appropriate business/IT approvals before production migration.
- Enforce segregation of duties between developers and operations on production migrations; ensure any developer activity in production is monitored, logged, and reviewed.
- Support periodic change reviews and emergency-change post-implementation reviews.
Vendor & Migration Coordination
- Serve as a technical point of contact for platform and managed-service vendors during upgrades, migrations, and platform changes.
- Plan and execute migration/upgrade cutovers—scheduling, pre-checks, validation testing, rollback plans, and go/no-go decisions—and hold vendors accountable to SLAs.
- Coordinate with infrastructure and cloud teams on environment or backup dependencies.
SOX & ITGC Compliance Execution
- Own timely, accurate execution and evidence collection for the IGA platform's SOX control set, working within the broader IAM SOX program's governance and cadence.
- Execute access-administration controls: provisioning and account changes, terminations/deactivations, administrative and user-account revalidations, SoD/role matrix maintenance, and privileged account activity reviews.
- Execute change-management controls in line with the segregation-of-duties requirements above, and support SOC 1/SOC 2 report review and periodic governance and risk reviews.
- Investigate exceptions, assess impact, document results, and drive deficiencies to remediation; ensure no self-review on any revalidation control.
- Operate in a continuous audit-ready posture and support internal and external audit requests with complete, on-time evidence.
Automation & Continuous Improvement
- Use scripting to make configuration and control execution repeatable, reviewable, and auditable, reducing operational toil and tightening the loop between operations and evidence collection.
- Maintain knowledge continuity through documentation and runbooks so no single control or activity depends on one individual.
Required Qualifications
Experience
- 5–7 years in IAM/IGA engineering and operations, with hands-on experience configuring and developing on an enterprise IGA platform.
- Proven experience building and operating an enterprise IGA platform in production (SailPoint, Saviynt, or comparable).
Technical Skills
- Hands-on IGA development and administration: connectors/integrations, JML and access-request workflows, roles/entitlements, certifications, and SoD rules.
- Solid grounding in IAM fundamentals: authentication, SSO (SAML/OIDC), provisioning/SCIM, RBAC, JML, and SoD concepts.
- Experience building and integrating with target systems (HR, directories, cloud, and enterprise/SaaS applications) via APIs and connectors.
- Experience with observability and monitoring for application platforms—building meaningful alerts and dashboards, not just consuming them.
- Experience with incident and change management via ITSM tooling.
- Scripting ability (e.g., Python, PowerShell) for automation of platform tasks and evidence collection.
Compliance Skills and Experience
- SOX compliance and ITGC control testing experience.
- Ability to think, review, document, and challenge evidence from an auditor's perspective.
- Experience managing internal and external audit engagements.
- Strong understanding of IAM processes, access controls, and evidence validation.
- Ability to assess compliance risks and identify control gaps.
- Strong documentation and communication skills for auditor interactions and compliance reporting.
- Hands-on experience executing and evidencing core ITGC control types—access provisioning/deprovisioning, periodic user and privileged access reviews/recertification, and Segregation of Duties (SoD).
- Change-management control experience—change request tracking, testing, approvals, and dev-to-prod segregation of duties.
- Experience with deficiency and exception management—investigating exceptions, assessing impact, and tracking remediation to closure.
- Discipline to execute recurring controls on cadence and sustain audit-ready evidence.
- Experience reviewing SOC 1/SOC 2 reports, including complementary user entity controls (CUECs).
- Familiarity with GRC/compliance tooling for evidence and control management.
- Experience working with enterprise IAM platforms such as AD, SailPoint/Saviynt, etc. is preferred.
Preferred Qualifications
- Relevant IGA platform certification or equivalent platform-specific training.
- Deeper experience developing and troubleshooting IGA connectors and integrations.
- Experience leading IGA platform migrations or major version upgrades.
- Prior experience partnering with GRC, Internal Audit, and External Audit in a regulated enterprise.
- General awareness of the cloud environment the platform runs in—enough to coordinate effectively with infrastructure and vendor teams (deep cloud engineering not required).
Why This Role Is Critical
The IGA platform is where access is governed and where a significant set of SOX ITGC controls are executed. Without dedicated engineering, operational, and compliance ownership, the platform is exposed on two fronts at once: reliability and audit.
This role directly protects the organization from:
- Platform and workflow disruptions that block onboarding, delay deprovisioning, and stall access reviews.
- SOX control failures and audit findings—missed revalidations, broken change/SoD discipline, incomplete evidence.
- Failed or delayed platform migrations and upgrades due to a lack of internal accountability.
- Incident-handling and control-coverage gaps that threaten compliance and continuity.
- Over-dependence on premium-priced vendor and contractor support.
This position is for an engineer who builds, runs, and keeps a business-critical, SOX-scoped platform effective—someone who understands that in a regulated identity platform, engineering, reliability, and compliance are the same job.
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