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Job Requisition ID #
Position overview
As the Senior Director, EMEA Technical Advisory at Autodesk, you will report to the VP of Technical Advisory and will head up Consulting Delivery for our largest customers within the EMEA region. You will lead a large team chartered to drive transformational services that foster strong customer relationships and ensure successful Autodesk solution adoption.
What you will do
Lead a team of 100+ employees responsible for Consulting Delivery and contribute to overall customer success and adoption
Develop and execute against regional strategic plans that ensure the local Consulting Delivery team meets organizational objectives
Identify and define the strategic regional Consulting Delivery requirements and build capacity plans to meet these local needs
Be accountable for delivering an annual regional revenue of >$50M, a bookings target of >$80M, and successful adoption of Autodesk solutions
Engage with senior customer executives to demonstrate Autodesk thought leadership, cocreate strategic plans, and drive mutually beneficial outcomes
Partner with EMEA Enterprise Customer Group leadership to ensure the successful sale and delivery of services and provide high-level consultation in support of sales opportunities where appropriate
Collaborate effectively with cross-functional, customer-facing teams to ensure positive customer experience and value delivery
Coach teams to connect their work to business outcomes and drive growth opportunities
Establish clear workplans to help teams anticipate risks, deliver on time, and surface new growth opportunities
Attract, hire, and retain an elite group of consultants, and foster career development, global collaboration, and high standards to maintain a world-class practice
Instill and champion company culture and values throughout the team and ensure alignment with organizational standards
Conduct performance reviews, develop career advancement plans, and implement succession planning strategies for team members across all levels
Lead organizational change initiatives and drive process improvements to enhance service delivery efficiency and team effectiveness
Monitor business success metrics, evaluate business performance, and provide regular executive reporting to senior leadership and key stakeholders
Stay current with industry trends, emerging technologies, and market developments to ensure consulting services remain competitive and aligned with customer needs
Identify, assess, and mitigate operational and delivery risks to ensure consistent service quality and maintain customer relationships
Minimum qualifications
Minimum of 15+ years’ experience in leading customer-facing organizations
Bachelor’s or advanced degree in Business Administration or a related field
Strong financial acumen with experience in team leadership, budget allocation, and resource optimization
Demonstrated ability to drive revenue growth, improve profitability, and enhance operational efficiency
Demonstrated ability to recruit, manage, and motivate high-performing teams
In-depth knowledge of the industry needs of Autodesk customers
Comprehensive understanding of consulting metrics and KPIs with the ability to analyze data and derive actionable insights to continuously improve customer engagement
A customer-centric mindset with the ability to consistently deliver superior customer experiences and foster long-term relationships
Ability to travel up to 30% per year
The ideal candidate
You have a strong understanding of the Autodesk product portfolio and the needs of the company’s customer base
You are a self-starter who thrives in the face of challenge
You are relentless in clearing obstacles with a resourceful and collaborative approach to problem-solving
You have a heightened attention to detail, balanced with the ability to absorb large amounts of information that you can distill into essentials
You display high energy, maintain a positive attitude, and have contagious enthusiasm and a sense of humor that help you and those around you adapt to the changing business environment
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About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.
We take great pride in our culture here at Autodesk – it’s at the core of everything we do. Our culture guides the way we work and treat each other, informs how we connect with customers and partners, and defines how we show up in the world.
When you’re an Autodesker, you can do meaningful work that helps build a better world designed and made for all. Ready to shape the world and your future? Join us!
Salary transparency
Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, our compensation package may include annual cash bonuses, commissions for sales roles, stock grants, and a comprehensive benefits package.Belonging
We take pride in cultivating a culture of belonging where everyone can thrive. Learn more here: https://www.autodesk.com/company/global-belonging
In-Person Onboarding and Identity Verification
This role may require in-person onboarding and/or in-person ID verification.
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