About Four Seasons:
Four Seasons is powered by our people. We are a collective of individuals who crave to become better, to push ourselves to new heights and to treat each other as we wish to be treated in return. Our team members around the world create amazing experiences for our guests, residents, and partners through a commitment to luxury with genuine heart. We know that the best way to enable our people to deliver these exceptional guest experiences is through a world-class employee experience and company culture.
At Four Seasons, we believe in recognizing a familiar face, welcoming a new one and treating everyone we meet the way we would want to be treated ourselves. Whether you work with us, stay with us, live with us or discover with us, we believe our purpose is to create impressions that will stay with you for a lifetime. It comes from our belief that life is richer when we truly connect to the people and the world around us.
About the location:
Four Seasons Hotels and Resorts is a global, luxury hotel management company. We manage over 130 hotels and resorts and 50 private residences in 47 countries around the world and growing. Central to Four Seasons employee experience and social impact programming is the company’s commitment to supporting cancer research, and the advancement of diversity, inclusion, equality and belonging at Four Seasons corporate offices and properties worldwide. At Four Seasons, we are powered by people and our culture enables everything we do.
Senior Director, Internal Audit
The Senior Director, Internal Audit – Corporate is responsible for the planning, execution and management of global corporate audits, various internal governance and internal control projects, and fraud investigations for corporate and other regions. The role will also be involved in leading certain property audits in three regions EMEA, APAC and Americas. The role reports to the Senior Vice President, Internal Audit and Risk and will supervise other Directors and Managers on the team when working on projects lead by the Senior Director. The role may have direct reports in the future.
Success for the role of the Senior Director, Internal Audit is achieved when Internal Audit is recognized as a trusted, independent, and influential partner to regional and global leadership. The role ensures the audit function provides timely assurance over key risks, delivers insights that drive management action, and adapts to an evolving business and regulatory landscape. The role is instrumental in strengthening governance, improving operational effectiveness, and helping the organization navigate complexity while meeting Four Seasons’ strategic plan objectives.
What You’ll Be Doing:
Corporate Audit Projects (50%)
- Corporate audit planning, including conducting the annual risk assessment and stakeholder engagement to understand emerging risks and develop audit scope based on the obtained information.
- Oversee the annual audit of Corporate Internal Controls Over Financial Reporting and update of FSHO Corporate Finance process narratives and risk control matrices.
- Direct audit execution to assess key business risks, control effectiveness, and compliance with policies and regulatory requirements.
- Communicate audit results and recommendations through clear reporting and presentations to senior management and key stakeholders; and
- Manage Internal Audit team members and guest auditors and project delivery, ensuring quality, consistency, and adherence to Internal Audit methodology and professional standards.
Governance Activities (20%)
- Oversee the semi-annual Enterprise Risk Management (ERM) assessments through interviews with Executive Leadership Team members and senior leaders to identify emerging risks, assess risk appetite, and evaluate key mitigation strategies;
- Support analyzing and consolidating risk insights into a risk register to support enterprise-wide risk prioritization, enhance risk visibility, and inform strategic decision-making;
- Oversee quarterly updates to the Audit Committee covering key risk themes, audit activities, control environment developments, and fraud cases.
- Support the annual incentive program (AIP) review process, including calculation validation, parameter verification, and accuracy checks to ensure alignment with approved performance criteria.
Fraud Investigations and Compliance Activities (20%)
- Lead and coordinate fraud investigations for corporate and at properties, ensuring timely fact-finding, root cause analysis, and risk-based resolution of allegations.
- Partner with Legal, People & Culture, and business leadership to assess allegations, gather evidence, and support appropriate remediation and disciplinary actions.
- Maintain oversight of the global fraud case management database, ensuring accurate case documentation, tracking, data integrity, and reporting of investigation outcomes.
- Prepare quarterly fraud risk and case activity reporting as part of the audit committee reporting, identifying trends, emerging risks, and opportunities for control enhancement.
Hotel Audit Projects (10%)
- Lead and coordinate annual hotel audit planning activities, including risk assessment, stakeholder alignment, and coordination with regional and hotel management teams.
- Direct audit execution across hotel operations, based on the FS property audit program, focusing on the evaluation of financial and operational controls, including but not limited to cash handling, procurement, accounts payable, payroll and other compliance requirements.
- Communicate audit observations, root causes, and recommendations through clear reporting and presentations to hotel, regional, and if required, executive leadership.
- Oversee audit team project delivery, ensuring consistency, quality, and adherence to Internal Audit methodology and professional standards.
- Monitor remediation efforts on a global level and partner with management to strengthen operational controls, improve efficiency, and mitigate business risk.
What You Bring:
- Chartered Accountant, CPA or other accredited professional accounting designation.
- Holder of a Bachelor of Business Administration (B.Sc.) degree with a focus on accounting, auditing, controlling law and taxation, as well as ongoing efforts to obtain the Certified Internal Auditor.
- 10+ years' experience in external and internal auditing, including positions at Big 4 audit companies, working on international projects with a focus, but not limited to, hospitality
Who You Are:
- Thrives in dynamic, fast-paced environments, maintaining composure and clarity of purpose under pressure while consistently aiming to deliver high-quality results.
- Effectively balances multiple priorities and responsibilities, ensuring timely execution and informed decision-making across competing demands.
- Leads with a hands-on and accountable approach, taking end-to-end ownership of deliverables while fostering a culture of trust, collaboration, and transparency.
- Builds strong, authentic relationships through empathetic leadership, creating an environment where team members feel supported, engaged, and empowered to succeed.
- Demonstrates the highest standards of integrity and accountability, embracing feedback as an opportunity for continuous growth and professional development.
Annual Base Salary Range: $175,000 - $195,000 CAD + additional rewards as part of the total compensation package.
This role will be a Hybrid working model, which will require 3 days per week in the Four Seasons Corporate Office located at 1165 Leslie Street, Toronto, Ontario #LI-Hybrid
Four Seasons is committed to providing employment accommodation in accordance with the Ontario Human Rights Code and the Accessibility for Ontarians with Disabilities Act. If contacted for an employment opportunity, please advise Human Resources if you require accommodation.