Senior Deployment Strategist

About the Role

Join the customer deployment team at an AI-enabled procurement software startup. You will partner with engineering to guide customers from initial pilots through organization-wide adoption, turning procurement and sourcing needs into practical workflows and product feedback.

What You'll Do

• Lead customer deployments from pilot through full organizational rollout, working closely with engineering.

• Learn each customer's category-management and sourcing processes, then scope workflows that address their needs and can work across accounts.

• Run discovery workshops and deep-dive sessions to translate customer expectations into actionable technical requirements.

• Distinguish reusable platform capabilities from account-specific work and communicate customer behavior and feedback to product and engineering teams.

• Partner with procurement leaders, category managers, and executives on long-term rollout plans.

• Create playbooks, training materials, and best practices to support onboarding and adoption across customers.

What We're Looking For

• At least three years of hands-on, customer-facing experience working with both end users and senior executives.

• Experience in procurement, strategic sourcing, or buyer operations; procurement consulting experience is especially relevant.

• Fluency in German and English, with strong communication and relationship-building skills.

• Experience designing customer workflows, leading workshops, and translating client needs into technical requirements.

• Ability to navigate ambiguity, manage multiple customer relationships, and build repeatable approaches to deployment and adoption.

• Based in Berlin or willing to relocate, and able to travel to customers.

Compensation & Benefits

Salary range: €60,000 to €90,000 annually. Equity may be available. Visa sponsorship is not available.

Location

On-site in Berlin, Germany, with some customer travel.