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At Dow, we believe in putting people first and we’re passionate about delivering integrity, respect and safety to our customers, our employees and the planet.
Our people are at the heart of our solutions. They reflect the communities we live in and the world where we do business. Their diversity is our strength. We’re a community of relentless problem solvers that offers the daily opportunity to contribute with your perspective, transform industries and shape the future. Our purpose is simple - to deliver a sustainable future for the world through science and collaboration. If you’re looking for a challenge and meaningful role, you’re in the right place.
About you and this role
The Solution Manager is responsible for supporting, enhancing, and evolving business applications and digital solutions that enable critical business processes. This role serves as a trusted partner between business stakeholders and IT, providing functional expertise, solution design, application support, continuous improvement, and delivery of technology-enabled business capabilities. He or she manages solutions throughout their lifecycle, including analysis, design, implementation, adoption, optimization, support, and retirement. The role works closely with Sr. Solution Managers, business process owners, developers, vendors, and end users to ensure reliable, secure, and value-driven technology solutions.
Responsibilities
Application Lifecycle Management
Manage applications and digital solutions through their full lifecycle.
Support application roadmaps, upgrades, enhancements, and retirement activities.
Ensure solutions remain secure, compliant, supportable, and aligned with enterprise standards.
Identify opportunities to simplify, automate, and optimize business processes.
Business Partnership & Solution Ownership
Partner with business stakeholders to understand process requirements and strategic priorities.
Translate business needs into solution requirements and functional designs.
Serve as a subject matter expert for assigned applications and business processes.
Drive alignment between technology capabilities and business objectives.
Project Delivery & Continuous Improvement
Participate in project planning, requirements gathering, testing, deployment, and change management activities.
Coordinate and execute functional testing, user acceptance testing, and production support activities.
Support implementation of new capabilities, SAP enhancements, integrations, automation, AI, and digital initiatives.
Drive continuous improvement efforts by identifying and implementing process efficiencies.
Operational Support
Resolve production incidents and service requests within agreed service levels.
Analyze root causes and implement sustainable solutions.
Monitor application health, performance, and user adoption.
Collaborate with development teams, vendors, and global support organizations to resolve issues.
Stakeholder Engagement
Build strong relationships with business customers and IT partners.
Communicate solution status, risks, and recommendations effectively.
Support knowledge transfer, user training, and documentation activities.
Contribute to a culture of collaboration, innovation, and continuous learning.
Qualifications
Your Skills
Additional notes
Benefits – What Dow offers you
We invest in you.
Dow invests in total rewards programs to help you manage all aspects of you: your pay, your health, your life, your future, and your career. You bring your background, talent, and perspective to work every day. Dow rewards that commitment by investing in your total wellbeing.
Here are just a few highlights of what you would be offered as a Dow employee:
Join our team, we can make a difference together.
About Dow Chemical International Pvt Ltd
Dow Chemical International Private Limited (Dow India) aims to be the most innovative, sustainable, inclusive customer-centric materials science company. The company is committed to delivering the right solutions to its customers’ challenges. With broadest technology sets spanning performance materials, industrial intermediates, and plastics Dow India delivers differentiated science-based products and solutions in high-growth segments, such as packaging, infrastructure, automobile, and consumer care.
A Great Place to Work® Certified company with approximately over 1000 employees, its operations comprise of manufacturing sites, innovation center, established centers of excellence, and commercial office. As a responsible corporate, the company supports its Corporate Social Responsibility (program) with technology expertise and employee volunteerism. Dow India works with non-profit partners towards the empowerment of differently abled, women, and children in communities where it operates. The company aims to redefine the societal blueprint, by supporting holistic sustainability and circular economy initiatives.
As part of our dedication to inclusion, Dow is committed to equal opportunities in employment. We encourage every employee to bring their whole self to work each day to not only deliver more value, but also have a more fulfilling career. Further information regarding Dow's equal opportunities is available on www.dow.com.