Working at CreateFuture
CreateFuture is an AI-native consulting partner where people do work that matters and are supported to do it well. We work alongside organisations such as PayPal, adidas, NatWest, FanDuel and Money Saving Expert, building digital products and services that make a difference while always putting people first.
We’re a team of creators. We write code, shape delivery, build go-to-market strategies, develop AI solutions and create the practices that support our people. We work side by side with our clients, challenging what’s not working and helping them to build the future. Our commitment to craft, quality, and culture has helped us scale to over 600 people in just a few years.
Our UK Benefits
- 35 days leave (including bank holidays).
- Private medical insurance.
- Enhanced parental and adoption leave.
- Financial coaching + 5% pension match.
- 40 hours of paid learning and development.
View our full list of UK benefits.
CreateFuture is a Great Place to Work-Certified™ company and has won Best Workplaces UK multiple years in a row.
Join us on our journey. Let’s create tomorrow, together, today.
About the role and team:
This role is responsible for optimising workforce utilisation across consulting, engineering, product, design, delivery, data, and AI teams. They act as the bridge between sales, delivery, practice leadership, and talent teams to ensure the right people are assigned to the right client opportunities and projects at the right time.
What you’ll be doing:
Resource Planning & Allocation
- Manage consultant allocation across client projects.
- Match skills, experience, availability, location, and commercial requirements to project demand.
- Ensure optimal utilisation across practices.
- Balance client requirements with employee development goals.
Capacity Management
- Track upcoming project starts, extensions, and roll-offs.
- Identify capacity gaps and staffing risks.
- Partner with recruitment teams on hiring needs
Stakeholder Management
- Work closely with Delivery Directors, Practice Leads, Account Directors, and Sales teams.
- Facilitate staffing discussions and resource reviews.
- Escalate resource conflicts and capacity issues.
Commercial Performance
- Drive utilisation targets.
- Minimise bench time.
- Support revenue forecasting.
- Monitor project staffing costs and margins.
Workforce Analytics
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- Produce utilisation and capacity reports.
- Analyse workforce trends and future skills requirements.
- Provide recommendations to leadership.
We’d love to talk to you if you:
- 5+ years in resource management, workforce planning, staffing, PMO, operations, or consulting environments.
- Experience staffing technology, digital, or consulting projects.
- Strong stakeholder management skills.
- Excellent planning and prioritisation abilities.
- Strong commercial awareness.
- Experience using resource planning tools and reporting systems.
What we’ll offer you:
We trust people to do their best work. That means flexibility over rigid rules, impact over activity, and real investment in your growth both professionally and personally. You’ll be part of a supportive, and friendly culture, surrounded by smart, curious people who care deeply about what they do.
We offer flexible working, including hybrid and remote options. Our office hubs are located in Edinburgh, Leeds, Manchester, London and Bulgaria, with occasional travel to client sites or CreateFuture offices when needed.
We trust you to manage your time balancing collaboration with client time and focused work. What matters is the impact you have, not how busy you look.
Our hiring process
We try to keep our hiring process clear, fair and respectful of your time. We aim to get back to everyone who applies and we will be upfront about where you are in the process.
It usually looks like this:
- Call with our Talent Acquisition Team
- Role specific capability interview
Depending on the role, we might also ask you to do a short presentation, a practical or technical task or have a values focused conversation. We will explain what is involved before anything happens.
Inclusion at CreateFuture
We believe diverse teams build better workplaces and better products. We want CreateFuture to be a place where people feel able to be themselves and do their best work.
If you need any adjustments or support during the application process, just. We will do what we can to help.
We look forward to your application!