ROLE SUMMARY
- Clinical Supply Operations (CSO) is part of Clinical Development and Operations (CD&O) Global Clinical Supply (GCS) Group. Our purpose is to provide packaging, labeling, and logistics solutions to deliver quality patient-focused clinical supplies to the patient. We provide quality clinical supplies in a compliant, timely, innovative and cost-effective manner. We continuously strive to improve our systems, processes and capabilities in collaboration with our Pfizer and external partners in support of developing breakthroughs to change patients’ lives.
- The Planning & Production Solution Senior Associate is responsible for providing system and label support (e.g., EMD365, CSDS/Aeris, Clemetine, Prisym360, etc.) in execution of packaging, labeling, and distribution (P/L/D) operations to ensure effective execution and timely delivery of clinical supplies to support clinical studies and patients.
- An essential component of the role is to utilize knowledge of Supply Chain process and enterprise supply chain systems knowledge and skills to implement operational strategies that enable effective and efficient execution of P/L/D operations. The Planning & Production Solution Senior Associate is the subject matter experts for CSO operations within the enterprise supply chain systems and accountable for improvement and execution of CSO operations activities involved in those systems.
- This position works closely with Operational Strategy Leads (OSLs), Planning Leads, and other key functional roles in CSO and GCS to utilize technology and industry trend information to proactively contribute to improving effectiveness of CSO supply chain labels and systems.
- The position requires a quality and customer focused individual with continuous improvement mindset and technical/ operational acumen to work with all business partners to take effective actions to ensure inspection readiness and obtain and retain knowledge of new capabilities across our vendor network to ensure sustained and continuous enhancement of system knowledge and skills.
ROLE RESPONSIBILITIES
- Responsible for working with others to execute P/L/D transactional tasks in CSO supply chain systems and enable timely delivery of clinical supplies to support clinical studies and patients.
- Apply systems technical expertise to execute P/L/D tasks across the spectrum of CSO enterprise systems to ensure high quality clinical supplies (e.g. EMD365, CSDS/Aeris, Clementine, Prisym360 and others).
- Accountable for the timely completion of system-related tasks for the assigned P/L/D jobs.
- Support and participate in CSO operational compliance and inspection readiness as needed.
- Provides support to moderately complex P/L/D projects to ensure successful project deliverables.
- Supports the implementation of new global standards and technologies which support the identity of our clinical trial supplies throughout CSO supply chain enterprise systems.
- Make decisions to resolve moderately complex system problems with short term impact within work team.
- Support the execution of P/L/D workload to ensure quality and compliance utilizing project management skills to plan, execute and assess risks to complete the job.
- Contribute to and champion ideas aligned with the Pfizer Purpose Blueprint and AI initiatives, leveraging AI tools and technologies such as Copilot, Gemini, and others to enhance operational efficiency, decision making, and business outcomes.
- Make decisions that require developing innovative options to minimize / manage complexity.
- Evaluate current processes on an on-going basis and make recommendations/implement for continuous improvement in the P/L/D enterprise systems and associated operating model.
BASIC QUALIFICATIONS
- Bachelor’s degree with established relevant experience or MBA, MA/MS with foundational relevant experience
- Must be proficient in Microsoft Office programs.
- Demonstrates project management and prioritization skills within Clinical Supply Packaging and/or labelling and/or Distribution along with external vendors or relevant areas and uses these to develop options for project progression (e.g. technical, process, plan or system).
- Demonstrates understanding of clinical study designs and GMP documentation.
- Articulate in both verbal and written communication. A strong presenter that can deliver messages within the internal organization and externally with our partners.
- Excellent customer focused communication and listening skills.
- Proven interpersonal, facilitation, customer relations and negotiation skills.
- Demonstrated experience with AI tools and/or systems
- Demonstrated ability to learn fast and foster a CSO culture of innovation.
PREFERRED QUALIFICATIONS
- Continuous Improvement mindset.
- Prior experience with supply chain enterprise supply chain systems
- Operational Management Experience.
- Previous experience with supply chain systems.
NON-STANDARD WORK SCHEDULE, TRAVEL OR ENVIRONMENT REQUIREMENTS
- Role requires Pfizer Site presence.
- Occasional travel to vendor sites may be required.
Work Location Assignment: Hybrid (some office presence is required)
Purpose
Breakthroughs that change patients' lives... At Pfizer we are a patient centric company, guided by our four values: courage, joy, equity and excellence. Our breakthrough culture lends itself to our dedication to transforming millions of lives.
Digital Transformation Strategy
One bold way we are achieving our purpose is through our company wide digital transformation strategy. We are leading the way in adopting new data, modelling and automated solutions to further digitize and accelerate drug discovery and development with the aim of enhancing health outcomes and the patient experience.
Flexibility
We aim to create a trusting, flexible workplace culture which encourages employees to achieve work life harmony, attracts talent and enables everyone to be their best working self. Let’s start the conversation!
Equal Employment Opportunity
We believe that a diverse and inclusive workforce is crucial to building a successful business. As an employer, Pfizer is committed to celebrating this, in all its forms – allowing for us to be as diverse as the patients and communities we serve. Together, we continue to build a culture that encourages, supports and empowers our employees.
DisAbility Confident
We are proud to be a Disability Confident Employer and we encourage you to put your best self forward with the knowledge and trust that we will make any reasonable adjustments necessary to support your application and future career. Our mission is unleashing the power of our people, especially those with unique superpowers. Your journey with Pfizer starts here!
To learn more about acceptable and prohibited uses of AI during the recruitment process, please review our candidate AI-use guidelines available on Pfizer Careers.
Logistics & Supply Chain Mgmt