Our Purpose
Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.
Title and Summary
Senior Analyst, Strategy and Business Excellence
Who is Mastercard?
Mastercard is a global technology company in the payments industry. Our mission is to connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible. Using secure data and networks, partnerships and passion, our innovations and solutions help individuals, financial institutions, governments, and businesses realize their greatest potential.
Our decency quotient, or DQ, drives our culture and everything we do inside and outside of our tandard templatecompany. With connections across more than 210 countries and territories, we are building a sustainable world that unlocks priceless possibilities for all.
Overview
The European Public Sector team is looking for a Business Excellence Analyst, who is responsible for providing analytical support to the segment leadership team, as well as leading and managing performance improvement initiatives. The ideal candidate will have a strong understanding of the public sector landscape, as well as experience in market researches, performance measurement, and data analysis.
Role
- Monitoring and assessing the segment’s performance against its strategic objectives
- Identifying and recommending opportunities to improve operational effectiveness
- Leading performance improvement initiatives
- Designing and implementing reports and dashboards to track key performance indicators, integrating data from internal tools (e.g., Salesforce, MPA)
- Conducting market research and analysis to identify trends and opportunities within the public sector
- Supporting the development of the segment’s business development strategy
- Supporting the preparation of the segment’s quarterly reviews
- Preparing and delivering presentations and reports for the segment leadership team and other stakeholders
All About You
• Master's degree in business administration or a related field
• Some experience in performance measurement, or data analysis in the public sector or a related industry
• Strong analytical and problem-solving skills
• Excellent written and oral communication skills
• Ability to work independently and as part of a team
• Ability to work under pressure, meet tight deadlines, and handle multiple tasks simultaneously
• Strong attention to details
• Fluency in English and another European language
• Consulting background is preferred
• Location: Warsaw (Poland), Lisbon (Portugal), Amsterdam (Netherlands), Bucharest (Romania), Peterborough (UK), Prague (Czech Republic)
Corporate Security Responsibility
Every person working for, or on behalf of, Mastercard is responsible for information security. All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and therefore, it is expected that the successful candidate for this position must:
• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
Corporate Security Responsibility
All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.