WE TAKE YOU ABOVE BEYOND
Take your passion to the next level and work alongside other masters of their craft to build a fulfilling and rewarding career at Marina Bay Sands.
Job Responsibilities
• Present a professional image and deal with incidents in a discreet and confident manner.
• Ensure optimum guest service through the delivery of excellent customer service.
• Respond to first aid incidents and apply effective first aid skills for customers and team members.
• Perform security functions at assigned posts and areas within the property.
• Observe and monitor persons and property to maintain security and safety.
• Escort or carry valuables as assigned or directed. Valuables may include the transportation of chips and cash as well as documentation.
• Respond to all emergencies and alarms as directed by Security Operations Control Room and Security Management.
• Monitor and manage crowd levels within the work environment.
• Effectively participate in the management of potential safety hazards including fire alarms, emergency situations, bomb threats and building evacuation.
• Maintain and apply skills to deal with the management of intoxicated persons within the work environment.
• Handle lost property in accordance to procedures.
• Participate in training programs.
• Maintain professional skills by staying abreast of current developments and participating in developmental programs available within and outside the company.
• Perform other tasks within the IR, including CAT C Special Employee License tasks, as directed by the Vice President, Security Service Department.
Job Requirements
Education & Certification
- Minimum Secondary 2 / ITE equivalent.
- Must possess a valid Special Employee License during his/her employment.
Experience
- Prior customer service experience required.
- Prior experience in Security industry is an advantage.
Other Prerequisites
- Able to work overtime and work different shifts on short notice.
- Possess initiative and a good team player.
- Able to handle stress and multi-task.
- Good interpersonal skills.
- Good written and communication skills.
Marina Bay Sands is committed to building a diverse, equitable and inclusive workforce, providing equal opportunities as we grow our talent base to match our growth ambitions in Singapore. Our employees are committed to adhere to and abide by all rules, regulations, policies and procedures, including the rules of conduct and business ethics of the Company.