Make an impact by supporting commercial success and delivering exceptional customer experiences as a Sales Support Coordinator!
We are looking for a Sales Support Coordinator to be based in Lagos, Nigeria! Be part of a motivated, passionate, and open-minded team where together we can achieve greatness and make a real impact. Your potential is our inspiration.
IFF is a global leader in flavors, fragrances, food ingredients and health & biosciences, we deliver sustainable innovations that elevate everyday products.
Taste: Crafting unique, technology-enabled flavor designs that define the identity of food and beverage brands, shape trends in flavor building and fuel market success.
Where You'll Make a Difference
- Provide administrative and commercial support to the sales team.
- Support the achievement of business and financial targets.
- Act as a key link between customers, Account Managers, and internal teams.
- Manage sample requests, including system entry, packing, and shipping.
- Generate quotations and provide documentation support.
- Maintain customer projects, pricing, and system updates.
- Coordinate with internal stakeholders to ensure timely customer support.
- Manage Salesforce and SAP system activities accurately.
- Deliver excellent customer service and resolve queries efficiently.
- Support commercial processes with a high level of accuracy and attention to detail.
What Makes You the Right Fit?
- Experience in Sales Support, Customer Service, or Administration.
- Strong customer service mindset and communication skills.
- Experience using Salesforce and SAP (required).
- Excellent organizational skills and attention to detail.
- Ability to manage multiple priorities in a fast-paced environment.
- Strong problem-solving and stakeholder management skills.
- Results-oriented with a focus on quality and deadlines.
- Ability to work independently and as part of a team.
- Must have the right to live and work in Lagos, Nigeria.
How Would You Stand Out?
- Experience supporting commercial teams in a multinational environment.
- Strong understanding of sales processes and administration.
- Ability to build effective relationships across functions.
- Proactive and solution-oriented approach.
- Experience working in fast-paced, customer-focused environments.
- Adaptable, resilient, and comfortable managing change.
- Committed to continuous learning and development.
Why Choose Us?
- Fantastic opportunity to become part of our fast-moving, creative and innovative team!
- Professional onboarding process
- Ability to work with multiple disciplines in a dynamic, global environment
- Training opportunities
- Exposure to regional and global stakeholders
- Career development opportunities within a leading multinational organization
- Collaborative and inclusive team culture focused on customer success and innovation.
We are a global leader in taste, scent, and nutrition, offering our customers a broader range of natural solutions and accelerating our growth strategy. At IFF, we believe that your uniqueness unleashes our potential. We value the diverse mosaic of the ethnicity, national origin, race, age, sex, or veteran status. We strive for an inclusive workplace that allows each of our colleagues to bring their authentic self to work regardless of their religion, gender identity & expression, sexual orientation, or disability.
Visit IFF.com/careers/workplace-diversity-and-inclusion to learn more