Sales Engineering Specialist

Accountabilities

• Prepare and deliver technical presentations that clearly explain product capabilities, services, and solutions to prospective and existing customers.

• Engage with technical and non-technical stakeholders to understand customer needs, assess system requirements, and recommend suitable solutions.

• Collaborate with sales, engineering, and systems development teams to evaluate customer requirements and provide technical support throughout the sales process.

• Identify and develop product and service sales opportunities by prospecting, following up with potential customers, building relationships, negotiating contracts, and securing orders.

• Research, adapt, and help improve products and technical solutions to address customer specifications, operational challenges, and evolving market needs.

• Advise customers on product functionality, troubleshoot questions, and recommend appropriate solutions or alternatives based on their requirements.

• Gather, document, and analyze customer feedback to identify opportunities for new sales initiatives, services, product improvements, and targeted marketing strategies.

• Identify areas for improvement in sales processes, products, and customer support, communicating findings and recommendations to senior management.

• Train and support other sales team members by sharing technical knowledge about products, systems, services, and their applications.

• Manage multiple sales support projects simultaneously, maintain effective customer relationships, and contribute to the achievement of sales objectives.

• Perform additional responsibilities as assigned to support departmental and business goals.

Requirements:

• Have 5–10 years of experience in technical sales or in supporting mechanical, electronic, or computing solutions and equipment.

• Bring relevant industry experience, preferably in energy distribution, utilities, natural gas, instrumentation, or related technical markets.

• Demonstrate a strong technical understanding of complex products and services, with the ability to explain technical concepts clearly to customers with varying levels of expertise.

• Have experience selling technical equipment or supporting solutions involving mechanical, electronic, or computing systems.

• Demonstrate a proven ability to prospect, close sales, develop existing accounts, and identify opportunities for business growth.

• Possess knowledge of mechanical, electronic, and computing processes, together with strong problem-solving and project management skills.

• Be self-motivated and capable of managing multiple priorities, projects, and customer opportunities independently.

• Have excellent planning, organizational, interpersonal, analytical, and relationship-building skills.

• Demonstrate strong written and verbal communication skills, including confidence presenting technical information and speaking to groups.

• Be proficient in Microsoft Office, API applications, and other relevant productivity tools.

• Show strong customer service capabilities, leadership potential, business awareness, and a consistent focus on delivering results.

• Be willing to travel throughout North America and internationally as business needs require.

• A diploma or degree in Mechanical Engineering, Electronics Engineering, Computer Science, or a related discipline is preferred, particularly when combined with business aptitude and strong communication skills.

Benefits:

• Market-competitive salary.

• Incentive plan offering additional earning potential.

• Medical and dental plans with 80% of premiums paid by the employer.

• Short-term disability, long-term disability, accidental death and dismemberment, and life insurance fully paid by the employer.

• 401(k) retirement plan with employer matching.

• Training, onboarding, and ongoing professional development opportunities.

• Structured coaching and cross-functional learning with experienced professionals across customer experience, sales, engineering, and operations.

• Opportunity to develop technical sales expertise in the natural gas distribution and measurement solutions market.

• Remote work arrangement within the United States.

• Collaborative team environment with opportunities for continuous improvement, career development, and increasing responsibility.

• Opportunity to contribute to customer-focused technical solutions in the energy distribution industry.