SAH - Care Partner

Job Description:

We are looking for a special kind of person – a St Vincent’s kind of person. 

Someone who puts compassion, connection and caring for other people at the heart of everything they do. 

As a Care Partner, you will play a pivotal role in ensuring a high standard of care is maintained at all times within the Aged Care/Home Care space.  

Duties: 

• Coordinating all aspects of Support at Home Packages and private clients within the Melbourne location
• Optimising care within clients identified care needs (liaising with Clinical and Allied Health and key stakeholders) 
• Responsible for ongoing care planning, assessment and reviews
• Involvement in recruitment process for staffing requirements 
• Manage a team of Support Care Workers
• Assist scheduling based on service needs  
• Answer new potential client enquiries regarding available service provision and pricing  

What’s on your CV is important, but what’s in your heart matters more. Because at St Vincent’s, kindness works for us. 

Things that work for us:

• Desirable Cert III in Individual Support/Aged care (minimum) or Cert IV in Aged Care, RN, higher or similar
• Minimum of 2 years’ experience in Home Care case management (essential)
• Work collaboratively with the Operations Manager for the effective management of the programs
• Have shared responsibility to achieve and maintain quality improvement activities, including the community service quality reporting
• Provide advanced level of case management and coordination of service provision to clients
• Prepare and Monitor client budget utilisation identifying underspends/overspends
• Escalate and work with the Operations Manager to manage Serious Incident Response Scheme Reporting (SIRS) reportable to the Commission.
• An ability to support the well-being of the client through the professional, caring and efficient execution of required duties
• An ability to observe and report changes in the client’s status
• An understanding of Aged Care Standards and consumer rights and responsibilities
• An understanding of the new Aged Care Reforms
• Great time management, bedside and communication skills
• Strong English written and verbal communication skills
• Successful completion and maintenance of Key Personnel Checks. "This position is considered a Key Personnel role, being responsible for day-to-day operations, and having authority, decision-making, influence & responsibility for planning and directing activities within our organisation."

Things that work for you:

• Access to salary packaging of up to $15,990 to increase your take home pay + access to Meals and Entertainment card up to $2,650 per annum, novated leasing. 
• Access to Fitness Passport (discounted gym and leisure memberships) 
• Free annual flu vaccination 
• Friendly team environment with a great community care spirit
• Ability to visibly see your impact on the business and its service

Why become part of the St Vincent’s Care family?

Because you’re like us, you believe that every act of kindness makes the world a better place. Better for everyone who lives in the 20+ facilities and locations we operate in Queensland, New South Wales and Victoria. Better for all our staff and employees, who work tirelessly to provide the highest levels of care and quality of life for our clients. And better support for the local communities we play an important role in and continue to support.

For more than 175 years, St Vincent’s Care Services (SVCS) has been a leading Catholic provider of Aged Care Services in Australia and the legacy of compassion, justice, integrity and excellence entrusted to us by the Sisters of Charity and their Founder Mary Aitkenhead continues to inspire our work today.

Our spiritual and hospital-based heritage has taught us that wellness is about more than medical needs. It’s about building a true partnership around trust and respect. That’s why we take a person-centred approach – delivering holistic, individual care that achieves wellbeing for mind, body and spirit.

At St Vincent’s we value inclusivity and diversity and acknowledge the important of creating a work environment that is welcome, safe, fair and impartial and invite people from all backgrounds to join our caring family. 

Reconciliation Action Plan

As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples. For further information, visit http://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au 

 

Reconciliation | St Vincent's Health Australia

 

Closing Date:

15 October 2026 11:59pm

Reconciliation Action Plan:

At St Vincent's we acknowledge the importance of creating a work environment that is welcoming, safe, equitable and inclusive for Aboriginal and/or Torres Strait Islander Employees. As part of our Commitment to Reconciliation and Closing the Gap in employment related outcomes, we encourage applications from Aboriginal and Torres Strait Islander Peoples.

For further information, visit https://www.svha.org.au/about-us/reconciliation or get in contact at indigenouscareers@svha.org.au

View Reconciliation Action Plan

Code of Conduct:

View Code of Conduct