RVP, Implementation Operations

Regional Implementation Execution

Oversee all phases of new agency implementation in assigned region, from operational readiness through post-launch optimization

Manage market-specific launch plans, coordinating timelines, resources, and deliverables across departments (clinical, HR, IT, compliance, talent)

Execute implementation playbooks while customizing to local partner and market needs

Operational Readiness and Systems Integration

Ensure all operational systems, policies, and processes are implementedin accordance withcompany standards and regulatory requirements

Facilitate transition from implementation to steady-state operations, coordinating handoff with local leadership and operational leaders

Track compliance and survey readiness, ensuring policies and systems align with state and federal standards

Cross-Functional Leadership

Serve as regional implementation lead, managing stakeholder relationships across enterprise and local partners

Engage with IT, Compliance, HR, Legal, Finance, and Clinical Ops toidentifyand resolve launch barriers

Escalate risk proactively and partner with the VP of Implementation on critical issues

Metrics and Performance Accountability

Track key performance indicators (KPIs) including go-live readiness, implementation timelines, onboarding progress, and early performance benchmarks

Provide regular reporting to the VP of Implementation and executive stakeholders, offering recommendations for continuous improvement

Monitor early-stage operational metrics, including census growth, visit volume, staffing success, and onboarding satisfaction

Partner Engagement and Communication

Maintain strong relationships with health system partners, local leadership, and JV executives

Communicate updates, progress, and risks clearly across multiple stakeholders

Participate in steering committees or partner meetings as regional implementation representative

Other duties as assigned

Directly lead the regional implementation team, including Implementation Managers, Coordinators, and other project-specific staff.

Provide day-to-day oversight, coaching, and performance management to ensure consistent execution of implementation plans across markets.

Set clear goals, KPIs, and success metrics forimplementationteam members aligned with company priorities.

Foster a high-performance, collaborative culture focused on accountability, solution orientation, and teammate experience.

Partner with the Vice President of Implementation to resource the team appropriately and adjust structure as needed for volume and complexity.

Support recruitment, onboarding, and professional development of implementation team members.

Conduct regular check-ins, team meetings, and performance reviews, providing continuous feedback and leadership development opportunities.

Ensure implementation team members serve as effective partners to HR, Clinical, IT, Compliance, Talent Acquisition, and Operations leaders.

7+ years of experience leading complex healthcare implementations or agency startups, including home health or hospice

Demonstrated success managing cross-functional projects across geographically distributed teams

Strong understanding of operational systems and regulatory frameworks in post-acute care

Proven ability to lead teams through ambiguity,establishtimelines, and deliver outcomes

Exceptional communication and stakeholder management skills

Experience in Joint Venture implementation or multi-agency healthcare integration

Familiarity with Medicare Conditions of Participation, state licensure processes, and accreditation readiness

Knowledge of Workday, HCHB, and other healthcare IT platforms

Accountable for implementation success across assigned region, including timeline,financial impact, and operational readiness

Up to 50% travelrequiredfor on-site planning, launch support, and partner engagement

Models ASHN’s leadership principles with a focus on collaboration, accountability, and teammate experience

Bachelor’s degree in Healthcare Administration, Nursing, Business, or related field; equivalent experience accepted; advanced degree preferred