Hours of Work :
8am - 5pm
Days Of Week :
M - F
Work Shift :
Job Description :
Key Responsibilities:
- Provide day-to-day administration, support, and maintenance of Artiva HCx and UiPath RPA solutions.
- Monitor application and automation performance, ensuring systems operate efficiently and reliably.
- Troubleshoot and resolve application, automation, data processing, interface, and workflow issues.
- Analyze system errors, perform root cause analysis, and coordinate resolution efforts with internal teams and software vendors.
- Support and maintain interfaces, file import/export processes, workflow configurations, segmentation filters, and automated business processes.
- Collaborate with business owners to understand operational requirements and recommend system configuration or workflow improvements.
- Develop and maintain SQL queries, reports, and data extracts to support operational and business needs.
- Ensure data quality, integrity, and consistency across applications, automated processes, and integrated systems.
- Coordinate and perform testing for application upgrades, automation changes, system enhancements, and vendor releases.
- Maintain application and automation documentation, support procedures, workflows, and technical standards.
- Serve as a primary resource for Artiva HCx and UiPath support requests, incident resolution, and user questions.
- Identify opportunities to streamline business processes through improved system utilization and automation enhancements.
- Assist with implementation, deployment, and transition of new workflows, automations, or application functionality.
Qualifications:
- Bachelor's Degree in Computer Science, Information Systems, Healthcare Informatics, or a related field; or equivalent combination of education and experience.
- 2+ years of experience supporting Artiva HCx or similar revenue cycle applications.
- Experience supporting or administering UiPath RPA solutions or other business process automation platforms.
- 2+ years of experience with SQL, relational databases, and data analysis.
- Experience supporting interfaces, file integrations, and data exchange processes.
- Strong troubleshooting, analytical, and problem-solving skills.
- Excellent written and verbal communication skills.
- Ability to translate business needs into application and workflow solutions.
- Ability to work independently and collaboratively in a fast-paced environment.
- Knowledge of software testing, change management, and production support processes.
Preferred Qualifications:
- Experience supporting healthcare revenue cycle operations, patient financial services, collections, or accounts receivable functions.
- UiPath support, administration, or business analyst experience.
- Experience with Epic, healthcare interfaces, APIs, HL7, or file-based integrations.
- Knowledge of operational reporting and revenue cycle performance metrics.
- Experience working with application vendors and coordinating issue resolution.
- General knowledge of operating systems, networking, hardware, and enterprise IT infrastructure.
Methodist Health System is a faith-based organization with a mission to improve and save lives through compassionate, quality healthcare. For nearly a century, Dallas-based Methodist Health System has been a trusted choice for health and wellness. Named one of the fastest-growing health systems in America by Modern Healthcare, Methodist has a network of 12 hospitals (through ownership and affiliation) with nationally recognized medical services, such as a Level I Trauma Center, multi-organ transplantation, Level III Neonatal Intensive Care, neurosurgery, robotic surgical programs, oncology, gastroenterology, and orthopedics, among others. Methodist has more than two dozen clinics located throughout the region, renowned teaching programs, innovative research, and a strong commitment to the community. Our reputation as an award-winning employer shows in the distinctions we’ve earned:
Great Place to Work Certified 2026-2027
Glassdoor’s Best Places to Work 2025 & 2026
Glassdoor’s Best Places to Work in Healthcare, Biotech & Pharma 2026
TIME’s Best Companies for Future Leaders 2025 & 2026
Newsweek’s America’s Most Admired Workplaces 2026
Glassdoor’s Best-Led Companies 2025
Fortune Best Workplaces in Health Care 2025
Military Friendly Gold Employer 2025
Becker’s Hospital Review 150 Top Places to Work in Healthcare 2025
Newsweek’s Americas Greatest Workplaces 2025