Why join Resmed?
Full-time permanent role with roster flexibility
We work on a rotating roster, including flexible weekend arrangements.
Brisbane CBD location
Just a 3-minute walk from Roma Street Station with easy access to trains and buses.
Healthcare career without healthcare experience
Comprehensive training provided, including CPAP therapy, sleep health and clinical support.
Make a genuine difference
Help people improve their sleep, health and quality of life every day.
Global healthcare leader
Build your career with Resmed, a trusted organisation supporting patients in more than 120 countries.
About Resmed
At Resmed, we pioneer innovative solutions that help people living with sleep apnoea, COPD and other chronic conditions enjoy healthier, higher-quality lives. Our connected devices and digital health technologies support millions of people worldwide, helping them stay healthier at home and out of hospital.
About the Role
This is more than a retail role.
Based in our Brisbane City clinic, you'll support customers as they begin or continue their sleep therapy journey. Combining customer service, education and hands-on clinical support, you'll work closely with physicians and healthcare professionals to help customers achieve the best therapy outcomes.
Whether you're coming from retail, hospitality, customer service or healthcare, we'll provide the training and support you need to succeed.
What You'll Be Doing
Welcome and assist customers in-store and over the phone
Conduct basic sleep assessments under clinical guidance
Fit and recommend CPAP masks and equipment
Educate customers and families on sleep health and therapy options
Provide ongoing support and follow-up to help customers stay on track
Manage payments, stock levels and day-to-day clinic operations
Maintain a professional, organised and welcoming clinic environment
What You'll Bring
Experience in retail, customer service or a people-focused environment
A caring, patient and empathetic approach
Strong communication and active listening skills
Confidence building relationships with customers and healthcare professionals
Strong organisational skills and attention to detail
A willingness to learn and develop new skills
Healthcare experience is welcome but not essential.
What You'll Get in Return
Competitive salary plus superannuation and bonus opportunities
Discounted shares on employee share purchase plan
Product discounts
Paid parental leave and volunteer leave
Life, disability and income protection insurance
Employee wellbeing and counselling support
Private health insurance discounts
Annual flu vaccinations and wellbeing initiatives
Financial education and planning resources
Novated leasing and salary packaging options
Educational assistance and ongoing development opportunities
Career progression within a global healthcare organisation
Our Culture
People enjoy working at Resmed because they can see the impact of their work every day. You'll be part of a supportive, values-led team where learning is encouraged, achievements are recognised and your development genuinely matters.
Apply Now
If you're passionate about helping people, enjoy building relationships and are looking for a role with purpose, we'd love to hear from you.