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At a glance
- Experience asked
- 2+ years
- Education
- Master's
About the role
Health Information Specialist - Remote
Summary of Position:
The Health Information Specialist is primarily responsible for supporting the intake and validation of requests into Verisma Release Manager; the majority of the requests will run through the Monitored Retrieval Tool (MRT). This role is a crucial link between the MRT processing team and the Monitored Retrieval Tool to ensure accuracy and an optimized turnaround time. This role is also responsible for processing STAT record requests & phone calls that come in “after hours” to support the onsite client team. This role requires a schedule of: Monday to Friday 2pm -10:30pm EST.
Duties & Responsibilities:
- Review and intake all requests into VRM accurately and timely
- Intake requests utilizing multiple software applications
- Read and interpret forms and authorizations
- Support the resolution of HIPAA-related release issues
- Process STAT record requests in a timely and efficient manner
- Organize records and documents to complete the ROI process
- Process requests utilizing Verisma Software applications & client EHR
- Receive inbound phone inquiries from requesters regarding record requests
- Provide exemplary customer service
- Attend training sessions, as required
- Utilize reference material provided by Verisma to ensure compliance and confidentiality is always maintained
- Ensure turnaround times (TAT) and service level agreements are met (SLAs)
- Perform other related duties, as assigned, to ensure effective operation of the department and the Company
- Live by and promote Verisma Core Values
Minimum Qualifications:
- High school diploma or GED equivalent, required; some college preferred
- Minimum 2 years’ medical records experience and/or clerical/office work
- Availability to work a rotating schedule of up to 12hour shifts, not to exceed 80 hours in a two-week period, including evenings, weekends and holidays
- Experience using general office equipment including desktop computer, scanner, Microsoft Office Suite to complete tasks
- Experience in a healthcare setting, preferred
- Knowledge of HIPAA and state regulations related to the release of PHI, preferred
- Maintain accuracy and productivity standards
- Must be able to work independently
Originally posted on Himalayas