Remote from Greece: Czech-Speaking Customer Care Specialist
Remote · Greece
Source: Himalayas. This job was published on Himalayas; you apply there.
This job was removed from AetherCore's hiring system and is no longer accepting applications. See open jobs like this one.
Listed on Himalayas. You apply through their page. We never charge applicants.
Pay not published. Too few similar jobs show pay for a fair estimate.
Prepare for this job
Free on every jobLikely interview questions
Prepare for this interviewAt a glance
- Education
- Master's
- Languages
- English
Skills mentioned
About the role
Cross Border Talents is a leading global recruitment and staffing agency, connecting top talent with top companies across various industries. We are currently seeking a motivated and experienced Czech-speaking Customer Care Specialist to join our international client's dynamic team in Greece. This is a full-time, remote position based in Greece.
Job Description:
As a Czech-speaking Customer Care Specialist, you will be responsible for providing exceptional customer service to our clients and candidates. You will be the first point of contact for our Czech-speaking clients and will assist them with any inquiries or issues they may have. You will also provide support to our recruitment team by assisting with administrative tasks and ensuring a smooth and efficient recruitment process.
Key Responsibilities:
- Respond to customer inquiries and provide solutions in a timely and professional manner
- Handle and resolve customer complaints and issues
- Maintain accurate and up-to-date customer records
- Assist with administrative tasks such as scheduling interviews and sending out job offers
- Collaborate with the recruitment team to ensure a seamless recruitment process
- Stay up-to-date with company products, services, and policies
- Provide feedback to improve customer satisfaction and overall customer experience
- Meet and exceed performance targets and goals
Requirements:
- Fluent in Czech and English (both written and spoken)
- Previous experience in customer service or a similar role is a plus
- Excellent communication and interpersonal skills
- Strong problem-solving abilities
- Ability to work independently and in a team environment
- Proficient in using MS Office and CRM software
- Flexible and able to adapt to changing priorities and tasks
- Strong attention to detail and organizational skills
- Ability to work in a fast-paced and dynamic environment
- EU ID or a valid residence card in Greece with full market access
If you are a customer-focused individual with excellent communication skills and are looking for a remote opportunity in Greece, we want to hear from you! Apply now to join our client's team as a Czech-Speaking Customer Care Specialist.
Originally posted on Himalayas