About Us
At Claremont Resort & Club, we believe that exceptional hospitality starts with extraordinary people. For over a century, our iconic resort has set the standard for luxury and service in the Bay Area. We take pride in creating memorable experiences for our guests—and a rewarding, inclusive workplace for our colleagues. Situated on 22 acres in the Berkeley and Oakland Hills, Claremont Resort & Club seamlessly blends its rich 19th-century history with the modern day to offer the very best of the Bay Area. Guests dine with friends at Limewood, relax at our urban oasis, The Spa at the Claremont, and discover total wellness at The Club at the Claremont- all while taking in the breathtaking views of the San Francisco Bay.
Don't meet every single requirement of this job? At HEI we are dedicated to building a diverse and inclusive workplace, so if you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, we encourage you to still send in your information. You may be the perfect candidate for this or for other roles within our organization!
We value U.S. military experience and invite all qualified military candidates to apply.
Compensation
Salary Range: $24.57 - $24.57 Hourly
Tipped/Service Charge Eligible? No
Discretionary Performance Bonus Eligible? No
Overview
Essential Duties and Responsibilities
Responds to emergency situations in the assigned zone.
Assists in communicating emergency situations outside of the assigned zone.
Administers and coordinates emergency first aid as necessary.
Enforces the rules and regulations of the waterpark.
Advises aquatics management of unsafe and unsanitary conditions.
Provides superior customer service to all guests by assisting all in a polite and expedient manner.
Assist younger guests with handing out height wristbands for water slides & proper fitting of lifejackets.
Must be open to new training and experiences.
Provides information on park and resort activities and policies.
Performs daily routine chores and maintenance of waterpark to ensure neat and orderly appearance.
Uses appropriate PPE when handling/cleaning up/disposing of all biohazards both in the water or on the pool deck.
Advises Aquatics management of unsafe and unsanitary conditions.
Performing within Ellis and Associates Certification standards.
Must be well groomed, with nametag on always while working on the property.
Must follow all uniform guidelines that are outlined in the employee handbook.
Performs any other job related duties as assigned.
Qualifications and Skills
Sit or stand for extended periods of time
Capable of prolonged exposure to hot and humid environments
Ability to climb multiple flights of stairs
Benefits
HEI Hotels and Resorts is committed to providing a comprehensive benefit program that offers you choices for your physical, mental and financial wellness, creating value in your most important investment - you!
For your physical and mental wellness we offer competitive Medical and Dental programs through Anthem Blue Cross Blue Shield as well as Vision insurance programs through EyeMed. Our Vacation, Sick and Holiday programs are available for you to rejuvenate with time off. HEI also provides pet insurance through the ASPCA. For your financial wellness, HEI provides a wide array of coverage, including Supplemental, Spousal and Child Life insurance as well as Short and Long-Term Disability plans. Our 401(k) Savings Plan with matching funds, and discounts through our 'YouDecide' and Hotel Room Discount programs provide additional incentives for choosing HEI as the employer of your future. Specific details and eligibility of these programs vary by location and employment status.
HEI Hotels and Resorts is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, and other legally protected characteristics.
Applicants with arrest or Conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers, the San Francisco Fair Chance Ordinance and the California Fair Chance Act.