Quality Improvement Project Manager - ACO & Population Health RN

Accountabilities

• Build and maintain trusted relationships with partner quality improvement teams and key clinical representatives, serving as a primary subject matter expert and problem-solving partner.

• Use ACG and population health analytics platforms to stratify patient populations, identify care gaps, uncover risk patterns, and surface opportunities for improved outcomes.

• Develop and maintain baseline reporting for ACO quality measures across partner populations, ensuring stakeholders have a clear and current view of performance and improvement opportunities.

• Analyze quality and population health data to identify trends, risks, and opportunities, translating complex findings into actionable recommendations for clinical and business stakeholders.

• Develop data-driven quality improvement strategies for targeted populations and collaborate with clinical leadership to implement workflow, training, and intervention changes.

• Track the effectiveness of improvement initiatives and help connect quality interventions with measurable outcomes and performance improvements.

• Monitor partner populations, emerging healthcare challenges, and regulatory changes to identify opportunities for new services, expanded patient panels, and stronger partner outcomes.

• Support partner renewals and program expansion by clearly communicating the value and impact of population health and quality improvement initiatives.

• Serve as a subject matter expert on ACO quality measures, population stratification, and population health improvement strategies for internal and external stakeholders.

• Help establish repeatable processes for tracking partner needs, quality opportunities, regulatory shifts, and potential service expansion.

Requirements:

• Active Registered Nurse (RN) license is required.

• 5+ years of clinical experience, including meaningful experience in population health, quality improvement, ACO operations, or a closely related healthcare environment.

• Strong subject matter expertise in ACO quality measures and population health quality improvement strategies.

• Hands-on experience with the Johns Hopkins ACG platform or a comparable risk-stratification or population health analytics platform.

• Strong analytical instincts and the ability to investigate healthcare datasets, identify meaningful patterns, and translate findings into actionable opportunities.

• Demonstrated ability to build trust and deliver results with external partners, including senior clinical stakeholders and CMOs.

• Strong communication, presentation, relationship-building, and stakeholder management skills.

• Confident, empathetic, outgoing, and highly collaborative approach to working with clinical and executive audiences.

• Ability to communicate complex population health concepts clearly to both technical and non-technical stakeholders.

• Comfortable working independently, managing multiple priorities, and adapting quickly when stakeholder needs or conversations change.

• Strong interest in healthcare technology and willingness to adopt and champion new tools and platforms.

• CPHQ or another population health certification is a plus.

• Experience introducing or championing healthcare technology, leading change management, or engaging clinical and partner audiences around new platforms is a plus.

• Experience expanding partner relationships, growing patient panels, or launching new healthcare service lines is a plus.

Benefits:

• Full-time, remote position based in the United States.

• Opportunity to directly influence quality outcomes and care delivery for patients and communities.

• High level of ownership and latitude to develop and improve quality programs.

• Meaningful collaboration with mission-driven healthcare organizations and clinical leadership.

• Exposure to ACO quality measures, population health analytics, care management, and healthcare technology.

• Opportunity to strengthen strategic partner relationships and contribute to program and service-line growth.

• Collaborative, solutions-focused environment with limited unnecessary bureaucracy.

• Strong visibility and influence across clinical, quality improvement, and partner-facing initiatives.

• Opportunity to combine clinical expertise, healthcare analytics, relationship management, and strategic problem solving in one role.