Program Manager VI

Accountabilities

• Lead complex projects and programs from initiation through completion, ensuring alignment with strategic business objectives, scope, timelines, budgets, and expected outcomes.

• Develop project charters, scope documents, resource plans, schedules, budgets, work plans, feasibility assessments, stakeholder analyses, and risk assessments.

• Lead multidisciplinary teams by assigning responsibilities, balancing workloads, monitoring performance, and maintaining accountability for deliverables.

• Use project management platforms and methodologies such as Agile, Waterfall, or hybrid approaches to track milestones, dependencies, risks, issues, and deliverables.

• Identify potential risks early, develop mitigation strategies, and proactively resolve challenges, escalations, conflicts, and delivery issues.

• Manage project budgets, forecasts, expenses, financial reporting, resource allocation, and capacity planning to support delivery within approved parameters.

• Coordinate with vendors and third-party service providers, including contract and delivery management where applicable.

• Establish strong relationships with internal and external stakeholders and facilitate regular status meetings, executive briefings, presentations, and decision-making forums.

• Manage scope and change requests while maintaining alignment on priorities, timelines, costs, and expected outcomes.

• Apply quantitative and qualitative data to support decisions, optimize delivery, and improve program performance.

• Conduct post-project reviews, capture lessons learned, and identify opportunities to improve methodologies, tools, processes, and delivery standards.

• Mentor junior project and program managers while promoting consistent project management practices and knowledge sharing.

• Stay current with emerging technologies, industry trends, project management practices, and AI-enabled approaches to program delivery.

• Apply LLM platforms and agentic AI tools to automate workflows, orchestrate multi-step activities, and improve operational efficiency.

Requirements

• 5–8 years of progressive project or program management experience, preferably within IT, construction, healthcare, finance, manufacturing, or another complex enterprise environment.

• Demonstrated experience managing enterprise-level projects involving multiple stakeholders and significant budgets, including projects valued at $1M+.

• Bachelor’s degree in Business Administration, Management, Computer Science, Engineering, or a related discipline; equivalent relevant experience may also be considered where applicable.

• MBA or comparable advanced business education is highly desirable.

• PMP, Certified Scrum Master, or another relevant project management certification is strongly preferred.

• Expert knowledge of project management methodologies, including Agile, Waterfall, or hybrid delivery models.

• Strong proficiency with project management tools such as MS Project, Smartsheet, Jira, or comparable platforms.

• Hands-on familiarity with LLM platforms, AI assistants, and agentic AI technologies such as Claude, GPT-4, Gemini, and next-generation agent frameworks.

• Demonstrated ability to use AI tools to automate workflows, orchestrate multi-step tasks, and integrate processes with internal or external systems.

• Strong analytical, critical-thinking, problem-solving, and decision-making skills, particularly when managing complex or ambiguous situations.

• Proven ability to lead cross-functional teams in dynamic, fast-paced environments while managing competing priorities, deadlines, and budgets.

• Excellent written and verbal communication skills, with the ability to engage effectively with both technical and business stakeholders.

• Strong facilitation, negotiation, conflict-resolution, and stakeholder-management capabilities.

• Familiarity with regulatory requirements and compliance standards relevant to the industry or projects being managed.

• Strong commitment to collaboration, inclusion, accountability, and creating a supportive team environment.

• Ability to travel approximately 10–25% to client sites or other company locations when required.

• Flexibility to work extended hours or weekends when critical project timelines or business needs require it.

Benefits

• Full-time, remote position based in Canada.

• Opportunity to lead complex, high-impact projects in a global IT services environment.

• Exposure to emerging technologies, AI platforms, automation, and modern digital transformation initiatives.

• Opportunities to collaborate with diverse, cross-functional teams and enterprise stakeholders.

• Career development through continuous learning, mentorship, and exposure to evolving technology and project management practices.

• Inclusive and collaborative work environment that values transparency, accountability, trust, and diverse perspectives.

• Opportunity to contribute to meaningful technology solutions and measurable business outcomes.

• Potential for professional growth within a global organization focused on innovation and technology-enabled services.